Complaints about non-Isle of Man pension schemes

The Pensions Ombudsman may be able to assist, but has to consider the precise circumstances of the complaint to determine whether we have power to investigate and determine the complaint or dispute.

The Pensions Ombudsman may be able to help if:

• you are a member of the Isle of Man section of an international scheme. Some international pension schemes are authorised and tax approved in a number of countries including the Isle of Man
  
  
• you are a member of occupational pension schemes based in the United Kingdom and the Republic of Ireland which are recognised by the Isle of Man financial services authority and have Isle of Man members

If a pension scheme has no connection with the Isle of Man the Pensions Ombudsman is not able to investigate the complaint.

If the complaint is about a UK occupational or personal pension scheme we will not be able to deal with it. However, the UK Pensions Ombudsman or the UK Financial Ombudsman service may be able to assist.