Social Security Division

Social Security is part of The Treasury. We are responsible for the administration of the Island's social security benefits and arrangements for occupational and personal pension schemes in relation to contributions.

We are based in Markwell House, Douglas, and have a district office in Ramsey.

We provide benefits for:

• Bereavement
• Families and children
• Illness and disability
• People in work
• People on a low income
• Retirement
• Unemployment

Also falling within the remit of the Social Security Division is the Legal Aid Scheme, and Criminal Injury Compensation.

Social Security can be contacted at:

Or by any of the telephone numbers, fax numbers or email addresses in the contact details downloadable file 'Section 20 - Benefits Information Guide'.

Social Security Telephone Monitoring Policy

All telephone calls to and from Social Security are recorded for quality purposes, to prevent crime or misuse, to ensure that our staff act in compliance with our procedures and standards and to assist in the provision of training, monitoring and service improvement.  Maintaining client confidentiality is extremely important to us, and your information will be only be used in compliance with our obligations under The Data Protection Act, 2002.  

Please read the divisions Telephone Monitoring Policy.

Privacy Notice

The Treasury collects information about you in order to administer taxation and carry out other functions for which it is responsible (e.g. National Insurance, customs and excise duties, property rates, social security benefits, state pensions and legal aid etc.), and for the detection and prevention of crime.

Whilst that information will primarily be provided by you, where the law allows we may also get information about you from other organisations, or give information about you to them. This may be to check the accuracy of the information provided, prevent or detect crime or protect public funds in other ways. These organisations may include other government departments, the police and other agencies.

To find out more about how we collect and use personal information, contact any of our offices or visit our website.