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Error in the index data

Although all index data is quality assured, the risk of human error exists as it does for scanned images.

If you think a document’s index data is incorrect, please use the ‘Contact us’ option at the bottom of the page on the online service to let us know what is wrong with it – please quote the reference number and state clearly what needs corrected (for example, deed 2019/0XXXX – the surname of the selling party (Jones) spelt incorrectly). Please note that the index data entered can only match what is stated in the deed - for example, if the deed names a party as Fred Johns but you know the person is called Fred Jones, the Registry must still index the surname as it is spelt in the original document. For that reason, before reporting any issue with the index data we request that you compare it against what is stated in the image of the document.

The Registry endeavours to correct any issues within one working day of being notified. The Registry will respond to you advising of any action taken.

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