Contact us

Public counter hours

Monday to Friday: 10am to 2pm (excluding Bank Holidays).

The counter may occasionally be closed for staff training or operational matters. Notifications will be put up giving sufficient notice.

Telephone hours

Monday to Friday: 9:30am to 12pm.

For general Nationality queries, telephone +44 1624 685208.

All calls are recorded to ensure compliance with the legal and regulatory requirements of the British Nationality Act and the Health and Safety at Work Act and to improve service quality, training, and to maintain accurate records of communications in the event of a dispute.

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