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Social Security Benefits

Coronavirus (COVID-19)
Social Security General Enquiries

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685656

Email:Send Email

Social Security is part of The Treasury. We are responsible for the administration of the Island's state pensions and social security benefits. 

We provide benefits for:

  • Bereavement
  • Families and children
  • Illness and disability
  • People in work
  • People on a low income
  • Retirement
  • Unemployment

We also regulate some elements of Isle of Man based occupational and personal pension schemes.

We also manage:

At the Job Centre we provide CV and job search advice, training and disability employment services.

Opening hours

Markwell House

Monday to Thursday - 9am to 5pm 
Friday - 9am to 4.30pm

Ramsey

Based on the Ground floor at Ramsey Town Hall, Ramsey
Tuesday and Thursday 9.15am to 1pm and 1.45pm to 4.30pm

Sorry, due to the Coronavirus, we have now closed our public counter at the Ramsey Commissioners office at the town hall, and there is no access to the post box inside the building. Any benefit claim forms or medical certificates should be posted to Social Security, Markwell House, Market Street, Douglas, IM1 2RZ or they can be posted in the Commissioners letter box at the front of their building (library side).

Supporting documentation

If you send original documents to support your benefit claim to us in the mail, we will return any original tenancy agreements, birth certificates or passports to you. 

All other original documents (such as bank statements and payslips) or copies you provide, will be securely destroyed in line with our privacy policy. 

If you bring in original documents to support your benefit claim to our counters, our customer service assistants will photocopy these and hand them back to you. This includes: 

  • birth certificates
  • passports
  • payslips
  • tenancy agreements
  • bank statements 

At busy times we will ask you to wait while we copy your documents.

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