Isle of Man Government
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Financial Services Ombudsman Scheme

Isle of Man Government Office of Fair Trading

Financial Services Ombudsman Scheme


Welcome to the Financial Services Ombudsman Scheme's web pages. The Ombudsman Scheme is a free, independent dispute resolution service for customers with a complaint against an Isle of Man financial firm such as a bank, insurance company or financial adviser which the firm has been unable to resolve. It became fully operational in January 2002.

The role and powers of the Scheme are established in Schedule 4 of the Financial Services Act 2008 which is available below.

Please refer to the links to obtain a complaint form and explanatory information for both businesses and consumers. Reports on the performance of the Scheme can be found here.

We hope you find the information you require here. If not, please contact us.

Downloadable Documents
Acrobat PDF FileSchedule 4 Financial Services Act 2008 (370 kb)
Format:Acrobat PDF File

You will need Adobe Acrobat to download documents that are PDFs, this is available free by following this link:Download Adobe Acrobat

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