Isle of Man Government
Reiltys Ellan Vannin
Isle of Man Government Crest


Isle of Man Government Office of Fair Trading


The Isle of Man Office of Fair Trading wishes to make the public aware of an important safety recall which relates to three varieties of Thorntons Smiles Glass Jars.

As a precautionary measure, Thorntons have initiated a recall of all Smiles Glass Jars:

  • 135g milk chocolate Smiles Jar
  • 135g pink chocolate Smiles Jar
  • 350g milk chocolate Smiles Jar

Thorntons Smiles Glass Jars

This action has been taken in response to small pieces of glass being found loose inside a small number of Smiles Glass Jars. This recall only affects Smiles in the glass container and is not a result of any issue with the manufacture of the chocolates themselves. Smiles bags and any other Thorntons products are unaffected.

What you need to do:

Any customers who have purchased these products are advised not to eat them and return them for a full refund to any Thorntons store or send them to:

Customer Services
Thornton Park
Somercotes, Alfreton
DE55 4XJ

Postage will be refunded.

If you require any further information please contact Thorntons’ customer services team on 0800 454 537 or email

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