Applications for Child Benefit can now be made online in the latest phase of a project aimed at modernising the delivery of Social Security Services.
Claimants need to register with Isle of Man Government Online Services before setting up a Social Security account. Anyone who is not yet registered can do so at Online Services.
Once registered, customers will be able to apply for Child Benefit online and upload supporting documentation.
Anyone requiring support to complete their online application form can contact the Child Benefit team directly:
- Telephone: +44 1624 685656 (option2)
- Email: childbenefit@gov.im
Treasury Minister Chris Thomas MHK said:
‘The launch of online Child Benefit applications is another important step in the ongoing programme to modernise Social Security Services and make it easier for people to access the support they are entitled to.
‘By enabling customers to apply online, upload documents securely and manage their claim digitally, we are providing a convenient and efficient service that better meets the expectations of today's users.
‘This latest development demonstrates Treasury’s commitment to improving accessibility, reducing paperwork and delivering public services in a way that is both secure and customer-focused.’
The next online benefit applications due for development is Jobseeker’s Allowance, which is expected to launch over the next 4 to 6 months.
Developments in recent years have seen the successful introduction of online services allowing secure two-way messaging and applications for Income Support, Incapacity Benefit and Employed Person’s Allowance.
While Online Services provide an additional option for claimants, anyone wishing to contact the Social Security team directly can continue to call +44 1624 685656, or email socialsecurity@gov.im
Staff are also available at Markwell House in Douglas, Monday to Friday 9am to 1pm, and Ramsey Town Hall each Tuesday, 10am to 1pm and 1:45pm to 4pm.
