Covid-19 Coronavirus

Coronavirus (COVID-19) - Information for DOI Tenants

Wednesday, 18 March 2020

We know many of you will be concerned about the impact of the coronavirus pandemic.

Our priority is to do everything we can to keep all tenants and colleagues safe and to keep providing a good service for you.

If you or a member of your family are self-isolating and you have an appointment booked with our Housing team or our repairs team, please contact the Housing office on +44 1624 685955.

Working with you, we will agree appropriate timescales for repairs or home visits on a priority basis.

In the event that you are unable to pay your rent as a result of the coronavirus pandemic, it is important to notify the Housing office as soon as possible and we will work with you to avoid formal action where Covid-19 is a factor.

The most up to date and accurate health guidance on Covid-19 is available on the Government’s website. 

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