The Island’s Macmillan Cancer Information and Support Service has regained a prestigious national quality award.
The service, based at Noble’s Hospital, has again received the Macmillan Quality Environment Mark from the charity. It first gained the award in 2012 and is reassessed every three years.
Volunteers man the centre in the hospital foyer from 9am to 4.30pm Monday to Friday, offering information and support in person and over the phone to those affected by cancer and their families.
They offer the LookAhead service, providing advice and support for people experiencing hair loss as a result of cancer treatment.
They also supply literature to health care professionals and charities.
The service won praise from Macmillan assessors for being welcoming and accessible to all, listening to and tailoring services for individuals, ensuring users’ comfort and respecting their privacy and dignity.
Howard Quayle MHK, Minister for Health and Social Care, said:
‘Patients and their relatives are at an uncertain point in their lives when they use the services provided by the Macmillan Cancer Information and Support Service.
‘This award reflects the individualised, caring and highly sensitive service provided by the experienced and committed team of volunteers.
‘Our health strategy speaks of the importance of working with community and charitable bodies to deliver a joined up service and this is a great example of how this benefits patients.’
The award was presented to volunteers by Barbara Scott, Director of Operations at Noble’s Hospital.
For information about the service, or to discuss volunteering, contact Tim Moughtin, Macmillan Cancer Information and Support Service Manager, on 01624 650735 or Tim.Moughtin@nobles.dhss.gov.im