Isle of Man Government Crest

News

16th February 2016

Important Safety Notice – Dimplex Portable 10L Dehumidifiers

The Isle of Man Office of Fair Trading wishes to make the public aware of an important safety notice which has been issued in relation to Dimplex Portable 10L Dehumidifiers (model number DXDH10N or DH212).

A safety issue has been identified with a batch of Dimplex portable 10L dehumidifiers.

Picture of Dimplex dehumidifier

A component on the printed circuit board may overheat, resulting in the product catching fire.

Affected products have a serial number starting with: 0, 1 or 2. The serial number is located on the product rating plate, which is accessible by removing the water tank.

Picture of rear of Dimplex dehumidifier

What to do if you have an affected dehumidifier: STOP USING IT immediately by switching it off at the mains socket and then unplug the dehumidifier from the socket. Call the Dimplex Helpline on 0800 028 53 86 (Monday–Thursday, 8.30am - 7pm, Friday 8.30am - 6pm and Saturday, 8.30m - 12.30pm) so they can arrange a replacement product.

Office of Fair Trading (OFT)
Address:
Government Buildings
Lord Street
Douglas
Isle of Man
British Isles
Post Code: IM1 1LE
Telephone:01624 686520
Fax:01624 686504
Email Address: iomfairtrading@gov.im