Isle of Man Government Crest

News

27th March 2013

IMPORTANT SAFETY NOTICE – Bosch, Neff and Siemens Dishwashers

The Isle of Man Office of Fair Trading wish to make the public aware of an important product safety notice, re-issued by the appliance manufacturer.

It has been identified that an electrical component on a limited number of Bosch, Neff and Siemens branded dishwashers may overheat and in very rare cases cause a potential fire hazard. A free in-home repair programme is being undertaken by the manufacturer.

If you have already been in touch since the repair action began in July 2011, please ignore this notice.

The affected dishwashers were manufactured between 1999 and early 2005 and are certain models in the batch number range from FD 7901 to FD 8504. Dishwashers which are outside the batch number range are not affected.

What you need to do:

The appliance details can be found either engraved on the top or on a sticker on the left hand side of the inner part of the door:

Dishwasher

Consumers who believe they have an affected product are asked to visit the website http://www.repairaction.co.uk/ and enter your model number together with your batch number to verify whether your particular dishwasher is affected. From here you will be able to arrange your free of charge repair immediately.

Alternatively you can contact the manufacturers call centre on freephone 0800 023 4881 (opening hours are Monday - Friday 8am to 8pm and Saturday - Sunday 8am to 5pm).

Office of Fair Trading (OFT)
Address:
Government Buildings
Lord Street
Douglas
Isle of Man
British Isles
Post Code: IM1 1LE
Telephone:01624 686520
Fax:01624 686504
Email Address: iomfairtrading@gov.im