Isle of Man Financial Services Ombudsman Services Scheme Annual report 2015/16 is published

The Financial Services Ombudsman Services Scheme has published its annual review for the 2015/16 financial year on the Isle of Man Office of Fair Trading website.

The Scheme which was introduced in 2002 is a free and independent dispute resolution service for people with an unresolved complaint against an Isle of Man financial service provider, such as a bank, insurance company or financial adviser.

Whilst the Financial Services Authority set and monitor certain standards expected of suppliers of financial services, the Scheme’s role is to resolve individual disputes between customer and supplier. The Scheme gives customers worldwide a free, independent and less formal method of resolving disputes with Isle of Man financial services providers.

The report can be accessed here.