Opening hours and contact details
Public counter opening times
Monday to Thursday: 9.30am to 4.30pm
Friday: 9.30am to 4pm
The counter will occasionally be closed for staff training but notifications will be put up on the website giving sufficient notice.
Telephone hours
+44 1624 685208 – This is a 24-hour information line
Monday to Friday: 9:30am to 12noon (excluding bank holidays) – Calls to this number during this time will be transferred to a member of the passport team.
The website has the information you need to complete your passport application. Please note that emails requesting updates on passport applications that have been submitted and are still within the processing times may not be responded to. Emails send directly to passports@gov.im will receive an automatic response providing responses to frequently asked questions.
Passport, Immigration and Nationality Office
Cabinet Office
Government Office
Bucks Road
Douglas
Isle of Man
IM1 3PN.
Telephone:+44 1624 685208
