Covid-19 Coronavirus

Passports

From Monday (26 February) the Passport, Immigration and Nationality Office counter will be open for an additional hour each day, from 10am to 2pm - Monday to Friday.

The suspension of the 5 day Express passport service has been extended, this will be reviewed again in June 2024.

The continued suspension is necessary due to the significant increase in the number of passport applications being received, but recruitment and training is being undertaken to support this in the future. The Passport Service continues to offer the Standard Passport Service which can be up to 20 working days and the temporary passport service taking up to 1 working day. Please note that the temporary passport is not a biometric passport and may not be accepted in some countries.

Customer information notice

We are experiencing a continued increase in demand for the Passport Services.

  • Emergency Travel Document: will continue to be delivered within 24 Hours (working days)

  • Express Service: is temporarily suspended. We will issue a further update in June 2024

  • Standard Service: is taking up to 20 working days

Please accept our apologies for any inconvenience caused.

The Public Counter is open from 10am to 2pm Monday to Friday.

Applications with cheque payments can be posted in the passports letterbox by the main entrance of Central Government Office. Alternatively there are card payments forms which can be completed. Please note cheques can't be made for emergency and express applications, only card payments.

Any urgent passport enquires can be sent by email to passports@gov.im

Passport applicationsPassport deliveryButton _Application Forms And FeesForeign travel informationButton _contactButton Passports BrexitButton - Temporary Passport

The introduction of changes to British passports in relation to His Majesty the King

On the 18 July 2023 the Home Office announced the first British passports bearing the title of ′His Majesty′ were being issued by HM Passport Office (HMPO). The transition for all British passport types to bear the title of 'His Majesty' will be carried out in a phased approach to minimise wastage and ensure cost effectiveness.

Until such time HM Passport Office transitions Isle of Man Variant British passports to be issued in the name of ′His Majesty′ they will continue to be issued in the name of Her Majesty.

Passports issued in the name of ′Her Majesty′ continue to be valid for use until the expiry date stated in the passport.

Passports

The power to issue Isle of Man British variant British passports is derived from the Royal Prerogative. The Isle of Man is an issuing authority for British passports and complies with HM Passport Office issuance policy for British passports. On the Isle of Man this is formally exercised by the Lieutenant Governor on behalf of the Crown.


The powers of the Lieutenant Governor allow the issuance of an Isle of Man British Passport to:

  • A British Citizen resident in the Isle of Man at the time the application is made

    A British Citizen who was born in the Isle of Man and who is living in the United Kingdom at the time the application is made

  • A British Citizen Naturalised/Registered in the Isle of Man but living in the UK

  • A British Citizen Naturalised/Registered in the UK and living in the Isle of Man

  • British Subjects who have a right of abode and are living in the Isle of Man

  • A person with respect to whom His Excellency the Lieutenant Governor considers there are exceptional grounds for him to use discretion in issuing a passport (e.g. a person born overseas to parents who were Isle of Man born, and were serving in the RAF or Navy at the time the child was born, and the child was then brought up in the Isle of Man and went to University in the United Kingdom)

The powers of the Lieutenant Governor do not extend to the issue of passports to British nationals resident overseas where the Prerogative is exercised by the Home Secretary exclusively.

Overseas applications

An applicant resident overseas must apply online through the overseas passport services of HM Passport Office.

Important information 

Isle of Man Passport Office strongly advises against the booking of travel before an individual has received their valid passport. Isle of Man Passport Office accepts no responsibility for travel booked by applicants that cannot be fulfilled due to non-receipt of their passport.

Isle of Man Passport Office shall have no liability for any delays, or for loss of or damage to any passport or other documents, caused by, or occurring whilst any application, passport or document is in the possession of, any postal or courier service.

It is each individual's responsibility to check that the temporary passport will be accepted by each country they intend to travel to before making their application. Isle of Man Passport Office accepts no responsibility for travel booked by applicants that cannot be fulfilled due to non-acceptance of the temporary passport by the country an individual is travelling to.

The refunding of passport fees is publically available on the HM Passport Office website. In addition to the HM Passport Office refunding policy, Isle of Man Passport Office will consider refunding all or part of the passport fee where the Isle of Man Passport Office has been unable to meet the same day or 5 day service as a result of circumstances within its control or where we have overcharged the customer. Fees will not be refunded for failed or withdrawn passport applications. In the case of withdrawn applications, there is no provision for fees to be held over until such time as a subsequent application is made.

A replacement passport will be issued free of charge where it is clearly identified that the passport contains an error that was made by the Isle of Man Passport Office during the examination, input or validation process. The passport being replaced must be valid, in date, and not damaged. On occasions it may be necessary to process an emergency same day or a 5 day express and therefore waive the express fee component.

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