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Customer Notice

The current processing time is estimated at 15 working days.

For further information: Current passport processing times and payments

Please note that we do not accept cash payments for postal applications. 

If an application is still received via the post with cash as payment, the passport will not be delivered to the address but must be collected from the Passport Office.

Public Counter Opening Times

Monday - Thursday: 9.30am to 4.30pm
Friday: 9.30am to 4.00pm

Telephone hours: 9.30am to 12pm
Telephone: +44 1624 685208

The office is not open weekends or on public holidays.

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