Contact us

Customer information notice

From Monday 12 june 2023 our public counter area will be open from 11am until 2pm.

The counters will be closed on Wednesday 14 & Thursday 15 June all day for training.

Please accept our apologies for any inconvenience caused.

Applications with cheque payments can be posted in the passports and immigration letterbox by the main entrance. Alternatively there are card payments forms which can be completed. Please note cheques can't be made for express applications, only cards.

Any urgent immigration enquires can be sent by email to immigration@gov.im

Public counter hours

Monday to Friday: 10am to 2pm.

The counter may occasionally be closed for staff training or operational matters. Notifications will be put up giving sufficient notice.

Telephone hours

Monday to Friday: 10am to 4pm

Our address

Isle of Man Passport, Immigration and Nationality Office

Ground Floor

Government Office

Buck's Road

Douglas

IM1 3PN

Telephone:+44 1624 685203

Fax:+44 1624 685210

Email:Send Email

Important information

The Cabinet Office, External Relations Division, Passport, Immigration & Nationality Services are the REGULATORS for Immigration Services. 

The office and its officers are NOT ADVISORS in immigration matters as this could result in a conflict of interest at a later date. 

Foreign Nationals wishing to apply for a visa for the Isle of Man should apply online via their nearest British Embassy or High Commission. Local immigration advisors can be engaged for those requiring assistance with visa applications.