Contact us
Customer information notice
From Monday 12 june 2023 our public counter area will be open from 11am until 2pm.
The counters will be closed on Wednesday 14 & Thursday 15 June all day for training.
Please accept our apologies for any inconvenience caused.
Applications with cheque payments can be posted in the passports and immigration letterbox by the main entrance. Alternatively there are card payments forms which can be completed. Please note cheques can't be made for express applications, only cards.
Any urgent immigration enquires can be sent by email to immigration@gov.im
Public counter hours
Monday to Friday: 10am to 2pm.
The counter may occasionally be closed for staff training or operational matters. Notifications will be put up giving sufficient notice.
Telephone hours
Monday to Friday: 10am to 4pm
Our address
Ground Floor
Government Office
Buck's Road
Douglas
IM1 3PN
Important information
The Cabinet Office, External Relations Division, Passport, Immigration & Nationality Services are the REGULATORS for Immigration Services.
The office and its officers are NOT ADVISORS in immigration matters as this could result in a conflict of interest at a later date.
Foreign Nationals wishing to apply for a visa for the Isle of Man should apply online via their nearest British Embassy or High Commission. Local immigration advisors can be engaged for those requiring assistance with visa applications.