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Help available ahead of October 6 deadline for submitting your income tax return online

Monday, 30 September 2019

With less than a week to go until the 6 October deadline for the submission of personal income tax returns, Treasury has announced additional support to help people complete their forms online.

An out-of-hours telephone service will be available on Saturday 5 October, 1pm to 5pm.

Gerard Higgins, Business Solutions Group Manager with the Treasury’s Income Tax Division, said:

‘Submitting personal tax returns online is now the preferred method for almost half the Island’s population, and the indications are that this number is set to continue rising this year.

‘Support is available as the deadline draws closer - staff will be on hand during normal working hours, but also on Saturday 5 October to enable people to take advantage of the process.’

To assist new users, the online enrolment process can be completed to enable immediate submission of their return online. Call +44 1624 685400 during normal office hours or through the out-of-hours telephone service.

Paper returns can be put through the letterboxes located at the front entrance to, or on the 2nd floor inside, Government Office.

If anyone requires a duplicate return, they should contact the Division immediately so that it can be issued and returned before the deadline.

If the Income Tax Division has not received personal tax returns for the year ended 5 April 2019 by Sunday 6 October, taxpayers will be charged a £100 penalty. If the return has still not been received by the Division by 6 April 2020, a further £200 penalty will be charged.

Even if the penalties are paid, the return must still be submitted and people may be prosecuted for failing to do so. 

In this video, Gerard Higgins, the Income Tax Division’s Senior Policy Officer and Business Solutions Group Manager, explains how Online Tax Services enable people to:

•        Submit and view their tax return online

•        Receive instant confirmation of their tax return submission

•        Review assessments and balance details easily and securely

•        Make secure online payments

•        Have income tax refunds paid directly into their bank account

Income tax deadline October 6

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