Planning and Building Control performance

Development Management Customer Charter

A Development Management Customer Charter has been published which sets out the services available and standards expected in relation to planning applications and enforcement. The Charter sets out the standards we want to be able to achieve, and the programme provides the mechanism to ensure the resources, processes and prioritisation is in place to meet those standards. The Charter is a living document and so will itself be informed by that work looking at those resources, processes and prioritisation.

Planning statistics

In last 12 months – February 2022 to January 2023 inclusive (previous 12 months period in brackets):

• 1,451 Planning Applications were determined (1,333)
• 1,265 / 87% applications were approved (1,181 / 89%)
• 147 / 10% refused (106 / 8%)
• 614/ 42% applications determined within 8 weeks of validation (723/ 54%)
• 926 / 64% applications determined within 13 weeks of validation (1049/ 79%)

Building Control statistics

In last 12 months – February 2022 to January 2023 inclusive (previous 12 month period in brackets) for the whole of the island outside of Douglas and Onchan:

• 810 Building Control Applications were received (731)
• 601 Commencements were logged (672)
• 520 Completion Certificates were issued (529)
• 3,653 site inspections were made (4,370)

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