Isle of Man Welcome Centre
The opening hours for the counter are:
Monday to Saturday: 8am to 6:30pm
Sunday: 9:30am to 2:30pm
The Welcome Centre telephone number is +44 1624 686801
Our phone lines are open:
Monday to Saturday: 8am to 6:30pm
Sunday: 9:30am to 2:30pm
Many services provided through the Welcome Centre are also available at gov.im; if you would like any support or advice accessing these services please do call us.
Please do check our Facebook page, Twitter and this website for further updates.
Located at the Sea Terminal on Douglas Promenade, the Isle of Man Government Welcome Centre is the Island’s multi-functional premier tourism and information centre.
The Welcome Centre’s dedicated staff can offer help and guidance on the Island's many attractions, places to visit and things to see and do.
In addition to tourism enquiries, you will also be able to:
- Book tickets for shows at the Gaiety Theatre and Villa Marina
- Buy travel tickets and travel cards for the bus service and heritage railways
- Get up-to-date travel and timetable information for the bus service and heritage railways. You also check the journey planner at https://www.traveline.info/
- Obtain a variety of concession cards such as Senior Citizen 60+ cards, DSC Disability Concession Passes and Manx Blind Welfare cards can also be issued subject to satisfying the necessary checks by the Department of Health and Social Security and the Manx Blind Welfare Society respectively
- Obtain Proof of Age cards
- Access Government Online Services if you need support to unlock your Government online account or reset your password
- Pay Government invoices
- Pay for school music lessons
- Pay excess parking fines and obtain parking discs
- Obtain recreational fishing licences
- Get complimentary printed literature and information to take away with you
- Have the opportunity to purchase a selection of guidebooks and walking maps, as well as souvenirs and gifts, including locally produced Manx goods and TT Races memorabilia
