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Isle of Man Welcome Centre

Welcome Centre

Welcome Centre

Sea Terminal


Isle of Man


Telephone:+44 1624 686801

Email:Send Email

Opening hours - including Bank Holidays

Monday to Saturday: 8am to 6pm

Sunday: 9:30am to 2:30pm (The last Sunday in May upto and including Sunday 30 September 2018)

Christmas opening hours

17/12/2018 Normal hours
18/12/2018 Normal hours
19/12/2018 Normal hours
20/12/2018 Normal hours
21/12/2018 Normal hours
22/12/2018 Normal hours
23/12/2018 Closed
24/12/2018 8am to 4pm
25/12/2018 Closed
26/12/2018 Closed
27/12/2018 9am to 5pm
28/12/2018 Normal hours
29/12/2018 Normal hours
30/12/2018 Closed
31/12/2018 8am to 4pm
01/01/2019 Closed
02/01/2019 9am to 5pm
03/01/2019 Normal hours
04/01/2019 Normal hours
05/01/2019 Normal hours
06/01/2019 Closed

Located at the Sea Terminal on Douglas Promenade, the Isle of Man Government Welcome Centre is the Island’s multi-functional premier tourism and information centre.

The Welcome Centre’s dedicated staff can offer help and guidance on the Island's many attractions, places to visit and things to see and do

In addition to tourism enquiries, you will also be able to:

  • Book tickets for shows at the Gaiety Theatre and Villa Marina
  • Buy travel tickets and travel cards for the bus service and heritage railways
  • Get up-to-date travel and timetable information for the bus service and heritage railways.  You also check the journey planner at
  • Obtain a variety of concession cards such as Senior Citizen 60+ cards,  DSC Disability Concession Passes  and Manx Blind Welfare cards can also be issued subject to satisfying the necessary checks by the Department of Health and Social Security and the Manx Blind Welfare Society respectively
  • Obtain Proof of Age cards
  • Access Government Online Services Support should you be experiencing difficulty accessing your Government online account
  • Pay Government invoices
  • Pay for school music lessons
  • Pay excess parking fines and obtain parking discs 
  • Obtain recreational fishing licences
  • Get complimentary printed literature and information to take away with you
  • Have the opportunity to purchase a selection of guidebooks and walking maps, as well as souvenirs and gifts, including locally produced Manx goods and TT Races memorabilia
  • Get Online room with 4 computers and internet access
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