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Self referral

What is self referral?

Self referral is a direct route to physiotherapy. Self-referral Physiotherapy is a best practice access route to Physiotherapy in the UK. It allows patients to access physiotherapy treatment without seeing any other health care provider first.

Can I self refer?

This referral option is not available to under 16s or for neurological, paediatric, respiratory, obstetric or gynaecological problems, or if you are still under the care of a consultant for this problem. Replacement splints, aids and supports cannot be supplied.

How will I benefit?

Patient satisfaction surveys have shown that patients benefit from self referral in the following ways:

  • It is a direct route to advice and intervention when it is most needed
  • Early intervention can speed up healing and recovery
  • It supports the individual in developing skills in self care and self management.
  • It gives people a simplified route in and out of services
  • It promotes health focused behaviour

Instructions on how to self refer  - please read this before completing the self referral form below

Two easy steps to making an appointment

Step 1

Complete the form below by filling in the details requested.

You can choose to be seen at one of the following Physiotherapy Departments:

  • Community Health Centre in Douglas
  • Ramsey and District Cottage Hospital
  • Southern Physiotherapy Unit (Thie Rosien) in Port Erin

Step 2

The self-referral service is experiencing considerable demand and you may have to contact us more than once to obtain an appointment – please be patient, we are releasing as many appointments as we have available in the system

You must phone for an appointment - we're unable to call you

Allow 3 working days to pass before telephoning our central booking number +44 1624 642119.

This booking line is open from Monday to Friday between the hours of 8am and 10am excluding public holidays.

You will be offered the next available appointment and we will endeavour to provide an appointment on your first call, depending on our availability. Our services will always be affected by fluctuating demand and you may be asked to call again the following day.

Call us - it's your responsibility to make an appointment.


Where are self referral forms available?

The Self referral form is also widely available as follows at:

  • Physiotherapy departments CHC, RDCH, SPU and Noble's
  • Noble's Hospital Reception
  • GP Practices
  • High Street Pharmacies

Self referral cancellations

If you have self referred and wish to cancel your physiotherapy appointment please call our General Enquiries Line on +44 1624 642158 giving as much notice as possible. This number should be used to cancel appointments at Community Health Centre, Ramsey Cottage Hospital and Southern Physiotherapy Unit.

To rebook your appointment

New patient

If you are a new patient cancelling your initial appointment you will be advised to call the New Patient Line on +44 1624 642119 between the hours of 8am and 10am Monday to Friday to rebook your appointment.

Existing patient

If you are an existing patient cancelling a follow up appointment you will be advised to call the Follow Up Line on +44 1624 642120 between the hours of 10am and 12noon Monday to Friday to rebook your appointment.

DNA (Did Not Attend)

If you do not attend the appointment you have booked by self referral you must contact us within 24 hours following the missed appointment to avoid being discharged.

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