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Minor Injury and Illness Unit (MIU)

Ramsey's MIU to open Monday to Friday for three months

Ramsey’s Minor Injuries Unit (MIU) is closed on weekends for a period of three months, from 6 July 2024.

This is to best manage the current staffing challenges while the unit awaits the recruitment of additional specialist nurse practitioners. It will still be open from 8am to 7:30pm from Monday to Friday.

The MIU is principally staffed by specialist nurse practitioners, who are trained to work independently to diagnose and treat minor injuries and illnesses. The unit is currently experiencing significant staffing challenges that has been affecting operational service delivery.

Whilst efforts to recruit extra members of staff are underway, in order to maintain the safe delivery of care at Ramsey to service users (whilst also safeguarding the health and wellbeing of existing members of staff), MIU will continue to operate from 8am to 7:30pm Monday to Friday but will be closed on Saturdays and Sundays.

This change is due to come into effect on 6 July 2024 and is scheduled to last approximately three months, however this may change based on the progress of recruitment of new permanent members of staff. Weekends have been chosen for this change as there is a marked reduction in attendance at the weekend, and the unit’s X Ray facilities are not routinely staffed, meaning injuries that require imaging are required to attend Noble’s Hospital Emergency Department.

On weekends, service users who would normally attend MIU should either contact the Manx Emergency Doctor Service (MEDS) on +44 1624 650355 (open 24 hours during the weekend), or attend the Emergency Department at Noble’s. If the situation is life-threatening, call 999.

As usual on weekdays, after 7:30pm and before 11:30pm, please contact MEDS, attend the Emergency Department at Noble’s, or if the situation is life-threatening, call 999.

For further information, please refer to the Manx Care guidance on choosing which healthcare provider is best placed to help you with your needs. This can be found on the signposting webpage

Where to find us

When you arrive at the hospital please go to the main reception and speak to the receptionist.  The receptionist will then direct you to an appropriate waiting area.

If you arrive at MIU outside of opening hours (8am - 8pm - last booking 7:30pm), there is a yellow phone at the main entrance.  If you pick up the phone and press the number 1 button, this will go directly to the emergency services from which an ambulance can be arranged. By pressing number 3, you will be put through to MEDS.

Opening Hours

8am-8pm (last booking 7:30pm): Daily including bank holidays

Out of hours: advice can be found by contacting MEDS or Noble's A&E

During the TT fortnight: 8am-8pm (last booking 7:30pm). Daily including bank holidays. X-ray provision on weekends and bank holidays.

Requesting an appointment

The MIU is a walk-in service, so simply come into the main reception at Ramsey and District Cottage Hospital and speak to the receptionist.

If possible, please bring a list of all current medication you are taking. 

The nurse practitioners can refer patients directly to Noble's Hospital and organise admission. Depending on the patient's condition, the MIU staff would either arrange an ambulance or help to arrange for the patient to get there by themselves.

Contacts

For more information about MIU please contact the reception. If you are unsure whether MIU is the appropriate place for your condition, please contact the MIU department directly.

Ramsey and District Cottage Hospital

Telephone:+44 1624 811811 (general enquiries 24 hour line)

Email:Send Email

Minor Injury and Illness Unit (MIU)

Telephone:+44 1624 811800

Email:Send Email


  

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