Noble's Hospital

Smoke Free DHSC policy

The Department of Health and Social Care will launch their new smoke free policy starting 2021. All Island Hospital sites will be Proud to Be Smoke Free.
As of 1st April 2021 Smoking will no longer be permitted anywhere on the grounds of any Isle of Man Hospital.

For further information, advice regarding temporary abstinence from smoking whilst on DHSC premises or Specialist advice regarding quitting smoking please contact the Quit4You service by calling +44 1624 642404 or email quit4you@gov.im

Hospitals visiting policy

Standard visiting hours for adult inpatient wards are 2pm to 8pm daily, with flexibility supported where it benefits patient wellbeing, including for those needing additional support or end-of-life care.

Inpatient and day case areas

To minimise congestion in all areas, a maximum of 2 visitors per patient will be allowed at any one time on the Ward although additional visitors may be accommodated at the discretion of the Nurse in Charge in exceptional circumstances.

Outpatient areas including clinics and radiology

One visitor/escort per patient is permitted, one parent/escort per child will be permitted for the duration of the child’s stay in the Outpatient area.  A clinical decision must be made for any patient who requires additional assistance.

Ambulance transfer

Escorts for patients arriving by Ambulance will be limited to one essential person.  Additional family members or friends wishing to travel to the hospital in their own transport should note that they will not be permitted to enter the Emergency Department as detailed below.

Emergency Department

One visitor/escort per patient is permitted. However, based on the clinical team’s judgment, other visitors/escorts may be permitted in exceptional circumstances.

One parent/escort per child will be permitted for the duration of the child’s stay in the Emergency Department.

Mortuary Department

Two 'essential visitors' will be permitted to the viewing facility within the Mortuary Department at Noble’s Hospital.

Mortuary viewing appointments to be arranged in accordance with the following process:

Please contact the Relatives Support Service (RSS) on +44 1624 650615. RSS typically operates between the hours of 8am to 4:30pm, Monday to Friday

An appointment will be made for a mutually convenient time.

Viewing appointments will usually be arranged for Monday to Friday afternoons.

The RSS staff will meet the visitor(s) in the main reception area of Noble’s Hospital.

If requirements are met, a designated time will be agreed for the visit. The visitor(s) will need to bring a recognised form of photographic identification with them such as a passport or driving licence. 

Infection prevention and control precautions

Do not visit someone in hospital if you have any of the following infections:

• Respiratory virus symptoms, including a common cold
• Diarrhoea and/or vomiting
• Other infectious diseases

You will not be permitted to enter either hospital unless agreed by the clinical team. Any visitor who attends the hospitals will be asked to leave if they have any of the infections described above. An exception will apply for anyone needing emergency treatment. 

Hand hygiene

All visitors are required to sanitise their hands on entry and exit to the hospitals, and again when entering and leaving wards and departments

Personal Protective Equipment (PPE)

You are not required to wear a mask when entering the hospitals; there are masks available for those who choose to wear one. Periodically, individual ward teams and visitors will be asked to wear masks on the advice of the infection prevention and control team.

Occasionally there may be extra infection prevention & control precautions required on individual wards or for individual patients. The staff from the ward will inform you if you need to wear PPE. Visitors should not remove their PPE whilst in the room AT ANY TIME. Staff will support you with the correct way to put on and take off your PPE.

Visitors are requested to wear the PPE that is recommended to minimise the risk of infection to our vulnerable patients, our staff and to protect you.

Nobles Hospital floor plan - Ground Floor

Nobles Hospital floor plan - First Floor

Ward visiting information

If you do not know which ward a friend or relative is on, please telephone the hospital switchboard on +44 1624 650000.

Standard visiting times (adult inpatient wards)

For most adult inpatient wards at Noble’s Hospital:

• 2pm to 8pm daily

A flexible approach to visiting is supported where it is in the best interests of patients. Please speak to the Nurse-in-Charge if you feel additional visiting is required.

Ward 1 – Acute Medical Assessment Unit

Telephone: +44 1624 650021
Visiting times: 2pm to 8pm daily*

Ward 2 – Surgical Ward

Telephone: +44 1624 650022
Visiting times: 2pm to 8pm daily*

Ward 3 – Children's Ward

Telephone: +44 1624 650023
Visiting times: Parents/guardians at any time. Up to 2 additional visitors between 3pm and 7pm

Ward 4 – Stroke and TIA

Telephone: +44 1624 650024
Visiting times: 2pm to 8pm daily* (extended visiting for next of kin/carers as agreed)

Ward 6 – Acute Medical Ward

Telephone: +44 1624 650026
Visiting times: 2pm to 8pm daily*

Female Surgical and Gynaecology

Visiting times: 2pm to 8pm daily*

Oncology Day Unit

Telephone: +44 1624 650025
Visiting times: One visitor/escort per patient

Ward 8 – Surgical Ward

Telephone: +44 1624 650028
Visiting times: 2pm to 8pm daily*

Ward 9 – Acute Medical Ward

Telephone: +44 1624 650029
Visiting times: 2pm to 8pm daily*

Ward 10 – Jane Crookall Maternity Unit

Telephone: +44 1624 650030
Visiting times: Birth partners: 10am to 8pm. Other visitors: 2pm–4pm (max 2 visitors at any time)

Ward 11 – Trauma and Orthopaedics

Telephone: +44 1624 650031
Visiting times: 2pm to 8pm daily*

Ward 12 – Elective Surgical Ward

Telephone: +44 1624 650032
Visiting times: 2pm to 8pm daily*

Ward 16 – Neonatal (NICU)

Telephone: +44 1624 650035
Visiting times: Two essential visitors per baby (arranged with Nurse-in-Charge)

Ward 17 – Intensive Care Unit

Telephone: +44 1624 650036
Visiting times: 2pm to 8pm daily*

Ward 18 – Coronary Care Unit

Telephone: +44 1624 650037
Visiting times: 2pm to 8pm daily*

Martin Ward – Ramsey and District Cottage Hospital

Telephone: +44 1624 811960
Visiting times: 2pm to 8pm daily*

Harbour Suite – Manannan Court

Telephone: +44 1624 642962
Visiting times: 2pm to 4pm and 6pm to 7.30pm

Glen Suite – Manannan Court

Telephone: +44 1624 642856
Visiting times: 2pm to 4pm and 6pm to 7.30pm