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NHS Dentists

General Dental Services are provided under the National Health Service and comprise examinations (check-ups) and all the necessary treatment required to have and maintain a healthy mouth. The NHS dental practices and their contact details are listed below.  Primary Care Services maintain the NHS dental waiting list and are responsible for making patient allocations to the NHS dental practices as and when practices have availability to take on new patients.

How to join the waiting list for allocation at one of the NHS dental practices

You can contact Primary Care Services in person, by phone or via email ( or use the link below). 

Primary Care, Dental Services

Manx Care

Crookall House

Demesne Road


Isle of Man

Telephone:+44 1624 642694

Email:Send Email

The office opening hours are:

9am to 1pm and 2pm to 4pm Monday to Friday (closed at weekends and bank holidays).

We will need your name, date of birth, address, contact email and telephone number and you will then be added to the dental allocation list. You may also specify if there is a particular area or practice you'd prefer to be allocated to. Please ensure that you notify our office if your contact details change as this could result in missing your allocation or removal from the dental allocation list due to our department not holding the correct contact information for you. Once practices are able to take on further NHS patients you will be contacted accordingly. Please note that if you wish for family members to also be allocated a place you must also give their details too.

If you are not already allocated to a dental practice you do have access to the Department's Community Dental Service at the Central Community Health Centre, Westmoreland Road, Douglas. If you have any pain, bleeding or swelling please contact +44 1624 642785 to arrange an emergency appointment on Monday to Thursday, 8:30am to 4:30pm and Friday 8:30am to 4pm.

Out of Hours Emergency Dental Clinic

An Emergency Dental Clinic (EDC) is provided by an on duty dentist for weekends and bank holidays. This service is delivered at one of the NHS Dental Practices. The rota can be found in downloadable documents.

The Service is available between 9am and 11am each weekend and bank holiday. Patients can make contact direct with the practice responsible for operating the EDC and should always call the relevant dental practice first to arrange a visit on the day – this is not a drop-in service. The charge patients can expect to pay (unless exempt from charges – see exemption categories below) is £18.50.  Any patient notes/records taken at the EDC will be computerised at the dental practice visited, but a patient’s regular dentist can request a copy of these records if required. The dentist at the EDC will be able to assist with any of the treatments listed within Schedule 4 of the Dental Charges Regulations linked at the top of this page.

The Manx Emergency Doctor Service (MEDS) is available every weekday evening and 24/7 at weekends and bank holidays. MEDS GPs can offer advice and pain relief if required.

If you are suffering with bleeding or facial swelling outside of the EDC hours of operation, please attend the Emergency Department at Noble's Hospital.

NHS Dental Charges

A charge is normally payable for NHS dental services (except for groups who may be exempt listed below) and a dental practice may ask you to pay before treatment has taken place. All patients should expect to be given a treatment plan which shows exactly what treatment they require and how much this will cost before they commence treatment with their dentist. 

If you normally pay for NHS dental treatment, there are three standard charges (Band 1 £18.50, Band 2 £50.50 or Band 3 £219) and you will pay one charge even if you need to visit more than once to complete your course of treatment (as identified in your treatment plan). The amount you pay will depend on the treatment you need to keep your teeth and gums healthy.

If you need more treatment at the same charge level (e.g. an additional filling) within 2 months of seeing your dentist, this will be free of charge.

Endodontic Treatment (root canal treatment)

Non-complex endodontic treatment (e.g. on anterior teeth/single rooted) is delivered under the NHS and this treatment is available from your NHS dentist if it has been identified as required treatment on examination.  You will receive a treatment plan that will identify all options available to you.  This currently falls under a band 2 charge for this type of treatment.  Once this treatment has been carried out your dentist is likely to review you again once the tooth has had time to heal and you may be offered further treatment of a crown under a new treatment plan (this would be a band 3 charge). 

There will be occasions where the endodontic treatment required is considered complex (posterior teeth/molars/multi or curved roots/previously failed treatment or retreatment of root canal) and your dentist may feel the prognosis of carrying out the root canal treatment themselves would be low in terms of success and you would need to be referred to a specialist endodontist or a dentist with a special interest in endodontics to receive the best outcome.  This would be a private referral and would be an option given to you as part of your treatment plan by your dentist.  Private fees for this treatment would not be available or refunded to the patient by Manx Care.  All dentists are to work to the General Dental Council (GDC) standards which includes “standard 6.3.3 - You should refer patients on if the treatment required is outside your scope of practice or competence. You should be clear about the procedure for doing this.”.  Therefore if your dentist feels they would not be able to deliver the treatment with a high % of success rate for you then it is correct that they offer to refer you to a more appropriate provider. 

Chargeable Treatments within each Band

Band 1 charges - Diagnosis, treatment planning and maintenance

clinical examination, case assessment and report

orthodontic case assessment and report

advice, dental charting, diagnosis and treatment planning

radiographic examination, including panoral and lateral headplates, and
radiological report

study casts including in association with occlusal analysis

colour photographs

instruction in the prevention of dental and oral disease including dietary
advice and dental hygiene instruction

surface application as primary preventative measures, sealants and topical
fluoride preparations

scaling, polishing and marginal correction of fillings

taking material for pathological examination

adjustments to and easing of dentures or orthodontic appliances

treatment of sensitive cementum

Band 2 charges – Treatment

non-surgical periodontal treatment, including root planing, deep scaling,
irrigation of periodontal pockets and subgingival curettage and all necessary
scaling and polishing

surgical periodontal treatment, including gingivectomy, gingivoplasty or
removal of an operculum

surgical periodontal treatment, including raising and replacement of a
mucoperiostal flap, curettage, root planing and bone resection

free gingival grafts

permanent fillings in amalgam, composite resin, synthetic resin, glass
ionomer, compomers, silicate or silico-phosphate, including acid etch

sealant restorations

endodontic treatment of permanent or retained deciduous teeth



extraction of teeth

transplantation of teeth

oral surgery including surgical removal of cyst, buried root, unerupted
tooth, impacted tooth, or exostosed tooth and alveolectomy

soft tissue surgery in relation to the buccal cavity and lips

frenectomy, frenoplasty and frenotomy

relining and rebasing dentures including soft linings

addition of tooth, clasp, labial or buccal flange to dentures

splints (other than laboratory fabricated splints) in relation to periodontally
compromised teeth and in connection with external trauma

bite raising appliances (other than laboratory fabricated appliances)

Band 3 charges - Provision of appliances

laboratory fabricated or composite veneers, including acid etch retention

inlays, pinlays, onlays and palatal veneers, in alloys containing 60% or more
fine gold, porcelain, composite resin and ceramics

Crowns including any pin or post aids to retention

full or three quarter crown cast in alloys containing not less than 33% fine
gold or platinum or palladium

full or jacket crown cast in alloys containing stainless steel or cobalt
chromium or nickel chromium

crown in porcelain, synthetic resin and other non-metallic crowns

full or jacket crown in alloys containing not less than 33% fine gold or
platinum or palladium, or alloys containing stainless steel or cobalt
chromium or nickel chromium, with thermally bonded porcelain

jacket crown thermally bonded to wrought platinum coping

prefabricated full or jacket crown, including any pin or post retention

Bridges including any pin or post aids to retention

bridges in alloys containing 60% or more fine gold with or without
thermally bonded facings

bridges cast in alloys containing stainless steel, cobalt chromium or nickel
chromium, with or without thermally bonded facings

acid etch retained bridges

bridges in other non-metallic materials

provision of full (complete) or partial dentures and obturators in synthetic
resin and/or metal, including any cast or wrought metal components or aids
to retention

orthodontic treatment and appliances

other custom made appliances excluding sports guards

Band 4 – Urgent Treatment Under Band 1 Charge

Examination, assessment and advice

Radiographic examination and radiological report

Dressing of teeth and palliative treatment

Pulpectomy or vital pulpectomy

Re-implantation of a luxated or subluxated permanent tooth following trauma including any necessary endodontic treatment

Repair and re-fixing inlays or crowns

Re-fixing a bridge

Temporary bridges

Extraction of not more than 2 teeth

Provision of post-operative care including treatment of infected sockets

Adjustment and alteration of denture or orthodontic appliances

Urgent treatment for acute conditions of the gingivae or oral mucosa, including treatment for pericoronitis or for ulcers and herpetic lesions, and an necessary oral hygiene inspection in connection with such treatment

Treatment of sensitive cementum or dentine

Incising an abscess

Other treatment immediately necessary as a result of trauma

Not more than 1 permanent filling in amalgam, composite resin, synthetic resin, glass ionomer, compomers, silicate or silico-phosphate including acid etch resin

During your check up, your dentist may:

  • Carry out a full examination of your mouth, teeth and gums
  • Ask about your general health and any problems you have had with your teeth, mouth or gums since your last visit
  • Ask about and give advice on your diet, smoking and drinking
  • Identify any treatment that is required, explain any risks, as well as costs of all treatment you may need and provide a treatment plan detailing this
  • Ask about your current teeth cleaning habits and advise the appropriate ways to keep your mouth, teeth and gums healthy
  • Discuss when your next visit should be 

Patient groups exempt from NHS dental charges:

  • You are under 16
  • You are aged under 19 and in full-time education
  • You are pregnant or have had a baby in the last 12 months
  • You have reached state retirement age
  • You, or your dependent, receive Income Support
  • You receive Income Based Job Seekers Allowance or Employed Persons Allowance
  • You are a war disablement pensioners
  • You are registered blind

There is no charge for writing a prescription* or removing stitches or repairs to dentures.

*Usual charges apply when prescriptions are dispensed.

Patients not falling within the above categories may be able to get help with the cost of NHS treatment on low income grounds and are required to complete a form F1, which is then submitted to:

Primary Care, Dental Services

Manx Care

Crookall House

Demesne Road


Isle of Man

Telephone:+44 1624 642694

Email:Send Email

List of Dentists providing NHS Treatment on the Isle of Man 




Port Erin



How to Make a Compliment or Complaint

If you wish to make a comment about a Dental Practice or to compliment their services, you can do this by either telling the practice direct or by contacting the Primary Care Dental Service Team (contact details above). Additionally you may wish to use the Friends and Family online survey (below).

If you are dissatisfied about the services provided to you by your NHS Dental Practice you can either contact the Practice directly or Primary Care Services, who will pass on your complaint to the relevant NHS Dental Practice. To make a formal complaint, this must be in writing either by letter or email. For more information on making a complaint.

Friends and Family Survey

Every time you visit your NHS dentist you are invited to take part in a short online survey. This is an anonymous survey and you are free to leave your comments about the practice in the space provided. The survey results are checked regularly and will be discussed with the dental practices accordingly.

Additional Information

Each NHS Dental Practice will have their own patient leaflet and also have their own policies and procedures. Patients are welcome to ask for a copy of this when they visit their practice. From time to time practices remove patients from their list – there should be clear guidelines given to patients as to why this happens.  As an example, practices tend to remove patients if:

  • A patient has failed to attend 3 or more appointments (practices may differ)
  • A patient has not returned to the practice for an examination appointment for over 2 years
  • A patient behaves violent or aggressively
  • A patient refuses necessary treatment
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