Residential Care

Manx Care provides residential care for older people who are experiencing difficulty living at home. Whilst we aim to provide care for people in the comfort of their own homes for as long as possible, sometimes this is not achievable, and this is when residential care is needed.

Our resource centres aim to provide care and support using a person centred approach to maintain client’s independence and a high quality of life for older people with support needs. Our centres provide care and support, accommodation and meals for older people. Residential Care is available on a permanent or temporary basis.

Accessing care

A social worker will assess your needs and assist you if you need residential care or consult you on other options available if necessary. You will need to contact a social worker by:

• Calling your regular social worker, if you have one

• If you do not have a social worker, one will then be appointed to you through the Adult Services Access Team Telephone: +44 1624 686179 

Places in residential care are allocated when available and according to the urgency of people who are in need of admission.

Upon admission to residential care, further details are available of what to bring with you, on site services and safe keeping of medication, money and valuables. You may also view a copy of our Statement of Purpose which outlines what we aim to provide to you through our Resource Centre. Our Resource Centres have no set visiting hours; visitors are just asked to avoid meal times.

Your Social Worker will be able to advise you of current charges for care.

Location of our Services

Residential care is available at three Social Care managed Resource Centres on the Isle of Man.

The care provided at the centre

As a residential care client you will have your own centrally heated room with a call button for emergency use and staff available 24 hours a day. You will be offered a choice of meals 3 times a day and the facility to make drinks or snacks whenever you want. Should it be necessary, staff are available to assist you to dress, bathe, move around and assist you with your meals.

There are call bells in every room including lounges, toilets and bathrooms to ensure safety of the residents.

Settling in

We encourage residents to bring in items such as pictures and ornaments to personalise their room and make them feel at home. You are welcome to bring a favourite armchair provided it is fire-retardant. For safety reasons we ask that no glass cabinets or rugs are brought in. You will be provided with a bed, wardrobe, bedside lamp or fitted light. Some rooms have a side table; if one is not supplied there is space for residents to bring their own. If you have any queries please discuss with management for advice.

Upon admission to care in one of our resource centres, each resident will undergo a 4 week trial period, where the suitability of their care will be monitored. After this 4 week period there will be a meeting with your social worker to discuss whether admission to residential care has been the right choice and is working for all parties involved. If residential care has not been the most suitable/practical option, alternatives will be discussed and arranged in due course.

Hospital treatment

If you require any hospital treatment whilst resident in our care, staff will assist you in making appointments. The resident however will need to arrange transport to and from hospital with family or friends. If this is not possible, the resource centre will try their best to arrange transport, but this may not always be possible and appointments may have to be rescheduled.