Community Support Service

The Aim of the Community Support Service is to:

• Provide varying levels of support for Service Users who are unable to live at home independently, but who do not require residential or nursing care.
• Work with Service Users to maintain their ongoing independence.
• Support Service Users in a way which enables them to do as much as they can.
• Improve and maintain quality of life for people receiving support.
• Provide a bespoke package of support to anyone eligible for the Service.
• Delay the need for residential care or hospitalisation, therefore minimising the whole life cost of care.
• Ensure the Service User is at the centre of service delivery with a focus on promoting their skills, abilities, and individual strengths, enabling them to be as independent as possible within their home environment.
• Provide an environment in which positive risk taking is encouraged and the negative consequences of risk are assessed, managed and reduced. 

The Service can be requested for: 

• People who have completed a Reablement goal package, and need ongoing support for activities of daily living.

• People, who through accident/illness, need support to maintain their independence in the longer term.
• People whose level of ability results in a risk to their independence, health and wellbeing being maintained.
• People whom as a result of their needs, are unable to achieve one or more of the following outcomes:
  • Managing and maintaining nutrition for a healthy diet,
  • Managing shopping, whilst exercising choice over groceries and necessities,
  • Maintaining own health (medication, appointments, personal hygiene, etc.)
  • Managing hygiene and continence needs with dignity,
  • Being appropriately clothed and groomed, and able to feel pride in their appearance,
  • Being able to independently mobilise around their home safely. 

The Service can support in a wide variety of ways, including, but not limited to:

• Medication prompting or administration
• Support with personal hygiene, washing, dressing
• Supporting mobility, transferring, use of hoists and various aids
• Aiding continence needs
• Supporting those with Dementia, Parkinson’s and various other conditions
• Food preparation including specialist dietary needs
• Emotional wellbeing
• Shopping

How do I access care?

In the first instance please contact the Adult Services Access Team using the below contact details: