Community Support Service

The Aim of the Community Support Service is to:

• Provide varying levels of support for Service Users who are unable to live at home independently, but who do not require residential or nursing care
  
  
• Work with Service Users to maintain their ongoing independence
  
  
• Support Service Users in a way which enables them to do as much as they can
  
  
• Improve and maintain quality of life for people receiving support
  
  
• Provide a bespoke package of support to anyone eligible for the Service
  
  
• Delay the need for residential care or hospitalisation, therefore minimising the whole life cost of care
  
  
• Ensure the Service User is at the centre of service delivery with a focus on promoting their skills, abilities, and individual strengths, enabling them to be as independent as possible within their home environment
  
  
• Provide an environment in which positive risk taking is encouraged and the negative consequences of risk are assessed, managed and reduced

The Service can be requested for: 

• People who have completed a Reablement goal package, and need ongoing support for activities of daily living

• People, who through accident/illness, need support to maintain their independence in the longer term
  
  
• People whose level of ability results in a risk to their independence, health and wellbeing being maintained
  
  
• People whom as a result of their needs, are unable to achieve one or more of the following outcomes:
  • Managing and maintaining nutrition for a healthy diet
    
    
  • Managing shopping, whilst exercising choice over groceries and necessities
    
    
  • Maintaining own health (medication, appointments, personal hygiene, etc.)
    
    
  • Managing hygiene and continence needs with dignity
    
    
  • Being appropriately clothed and groomed, and able to feel pride in their appearance
    
    
  • Being able to independently mobilise around their home safely

The Service can support in a wide variety of ways, including, but not limited to:

• Medication prompting or administration
  
  
• Support with personal hygiene, washing, dressing
  
  
• Supporting mobility, transferring, use of hoists and various aids
  
  
• Aiding continence needs
  
  
• Supporting those with Dementia, Parkinson’s and various other conditions
  
  
• Food preparation including specialist dietary needs
  
  
• Emotional wellbeing
  
  
• Shopping

Contact Information

Do you have a query? Please find the contact details for teams around the Island below:

South

Email: SouthernWellbeingPartnership@gov.im

Telephone: + 44 1624 686109

West

Email: WesternWellbeingPartnership@gov.im

Telephone: + 44 1624 685846

North

Email: NorthernWellbeingPartnership@gov.im

Telephone: + 44 1624 686432

Douglas or East of the Island

Email: EasternWellbeingPartnership@gov.im

Telephone: + 44 1624 686207