Covid-19 Coronavirus

Community Support Service

The Aim of the Community Support Service is to:

  • Provide varying levels of support for Service Users who are unable to live at home independently, but who do not require residential or nursing care.
  • Work with Service Users to maintain their ongoing independence.
  • Support Service Users in a way which enables them to do as much as they can.
  • Improve and maintain quality of life for people receiving support.
  • Provide a bespoke package of support to anyone eligible for the Service.
  • Delay the need for residential care or hospitalisation, therefore minimising the whole life cost of care.
  • Ensure the Service User is at the centre of service delivery with a focus on promoting their skills, abilities, and individual strengths, enabling them to be as independent as possible within their home environment.
  • Provide an environment in which positive risk taking is encouraged and the negative consequences of risk are assessed, managed and reduced. 

The Service can be requested for: 

  • People who have completed a Reablement goal package, and need ongoing support for activities of daily living.
  • People, who through accident/illness, need support to maintain their independence in the longer term.
  • People whose level of ability results in a risk to their independence, health and wellbeing being maintained.
  • People whom as a result of their needs, are unable to achieve one or more of the following outcomes:
    • Managing and maintaining nutrition for a healthy diet,
    • Managing shopping, whilst exercising choice over groceries and necessities,
    • Maintaining own health (medication, appointments, personal hygiene, etc.)
    • Managing hygiene and continence needs with dignity,
    • Being appropriately clothed and groomed, and able to feel pride in their appearance,
    • Being able to independently mobilise around their home safely. 

The Service can support in a wide variety of ways, including, but not limited to:

  • Medication prompting or administration
  • Support with personal hygiene, washing, dressing
  • Supporting mobility, transferring, use of hoists and various aids
  • Aiding continence needs
  • Supporting those with Dementia, Parkinson’s and various other conditions
  • Food preparation including specialist dietary needs
  • Emotional wellbeing
  • Shopping

Contact Information

Do you have a query? Please find the contact details for teams around the Island below:



Telephone: + 44 1624 686109



Telephone: + 44 1624 685846



Telephone: + 44 1624 686432

Douglas or East of the Island


Telephone: + 44 1624 686207


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