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How will we securely process personal data?

All personal information is kept with the highest standards and safeguards in place. This includes technical security, preventing unauthorised access, undertaking audits and maintaining backups:

  • Emails - Email communications are stored on our Isle of Man Government email system, Microsoft Outlook. We encrypt and protect all our emails in line with government standards. If your email service does not support this encryption, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law;

  • IOM CAA and IOMAR Secure Networks – There are strict access controls in place meaning that only those within specific Divisions can access team folders; in addition, only the teams within the Divisions who are able to access personal information, are those that have a business need to do so. The administration of the IOM CAA and IOMAR Secure Networks is undertaken by Government Technology Services in the Cabinet Office and PDMS Ltd as an authorised contracted supplier;

  • Manual records - We do not routinely store manual records, however, those that are already in storage and any new records we are required to hold any manually are either stored onsite or in a third party storage facility with whom we have a data protection agreements in place.
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