Contact us by email, in person or over the phone or on our web form

We will only ask for your name and contact details. You may choose to provide extra information if you are making an enquiry.

Email mailboxes are accessed only by of IOM CAA and IOMAR staff who are able to allocate enquiries out to the team who will be able to address your enquiry or request. Such emails will only be shared outside the Department with your knowing, and only in order to address your enquiry or request.

We securely store personal information electronically and manually:

• Ongoing email communications are stored on our Isle of Man Government email system, Microsoft Outlook.
  
  
• We have two main records management tools both specifically designed for the type and use of the information recorded; depending on the nature and destination of your communication, your information will likely be stored in either: ARDIS or the Isle of Man Government secure network.

In normal circumstances we will only keep a record of this communication in an active area (e.g. emails will be used in Outlook) until the request or enquiry has been fulfilled; after this time they will be kept in accordance with our document retention policy.