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FAQs (Social Security Benefits)

I am estranged from my partner but share the care of our son, he feels he should receive half the child benefit, is he entitled to?

No. There is no provision within the regulations to apportion the child benefit between 2 claimants. Where the care is shared, the parties should decide between them which will receive the child benefit and make arrangements to apportion the benefit.

I am moving to the Island from the UK, what do I need to do about my pension?

You need to inform your local UK benefit office of your change of address. On arriving in the Isle of Man you need to contact:

Pensions Group

First Floor

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685176

Email:Send Email

Generally, the UK authorities will continue paying your pension for about 6 months after which time we will take over payment of your pension.

What happens if I go abroad to work?

email: Social Security for further information.

How do I find out what amount of retirement pension I am likely to receive?

Contact the Pensions Statement Section by telephoning +44 1624 685432. Alternatively you can email: PensionStatement@gov.im

Have the certificates for retirement pension paid for income tax purposes, been issued?

Certificates which show the amount of retirement pension paid to a person during a tax year are no longer issued automatically by the Department. However, the Pensions Group will issue such a certificate where they receive a request from any person who requires one. Please contact:

Pensions Group

First Floor

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685176

Email:Send Email

 

Will my retirement pension change if I go back to work / keep on working after receiving pension?

Retirement pension is not affected by earnings. The amount of pension paid to you will remain unchanged should you continue in employment or return to work after payment of your pension commences to be paid. However, if you are receiving an increase in your pension in respect of your spouse or civil partner, and your spouse or civil partner returns to work then the amount of your pension might be affected. For further information please contact:

Pensions Group

First Floor

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685176

Email:Send Email

 

What is Additional Pension, and why does it affect my entitlement to the Retirement Pension Premium?

The State Retirement Pension consists of different components, one of which is Additional Pension (AP). AP is based on your earnings and entitlement accruing during the period 6 April 1978 to 5 April 2002 is known as SERPS (State Earnings Related Pension Scheme) whilst entitlement accruing on earnings from 6 April 2002 is known as S2P (State Second Pension). You can contract out (leave) the State AP Scheme by becoming a member of your employer’s occupational pension scheme (if they have one) or by taking out an appropriate personal pension plan. The Retirement Pension Premium (RPP) was introduced to assist those persons who were generally too old to have gained entitlement to any AP and therefore where AP is payable the amount is offset against any entitlement to RPP. For further information please contact:

Pensions Group

First Floor

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685176

Email:Send Email

How much is basic pension?

Where a person has paid sufficient national insurance contributions throughout their working life to qualify for payment of a basic pension at the standard rate (100% entitlement) the weekly amount payable as from 6 April 2015 is £115.95. If their entitlement to basic pension is less than 100%, they will receive payment of their pension at the appropriate rate. For example, if your entitlement is 80% you would receive £115.95 x 80% = £92.76. Where a person has entitlement to a basic pension based on their spouse's, or civil partner's, national insurance record the standard rate payable as from 6 April 2015 is £69.50 per week

Where do I go for a free bus pass?

Persons who qualify for a free bus pass need to contact the Welcome Centre on the ground floor of the Sea Terminal, Douglas. Tel: +44 1624 662525 and you are advised to contact them before making a visit in order to check the information you need to provide when applying for your bus pass.

Why did my mother's pension stop when she moved to a Government residential home?

Where a person becomes a resident in one of the Department’s residential care homes payment of their Retirement Pension is not affected by such a move. What normally happens is that payment of the Retirement Pension will cease to be paid to that person and will, instead, be paid directly to the care home. If a person is not satisfied with this arrangement he/she can contact:

Pensions Group

First Floor

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685176

Email:Send Email

 

Where can I get leaflets relating to Social Security?

A range of leaflets can be obtained from Social Security at:

Social Security General Enquiries

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685656

Email:Send Email

Whom should I contact to find out about Social Security Benefits?

    • Income Support, tel: +44 1624 685094
    • Employed Person's Allowance, tel: +44 1624 685092
    • Retirement Pensions and Bereavement Benefits, tel: +44 1624 685176
    • Short-term Incapacity Benefit and Maternity Allowance, tel: +44 1624 685105
    • Long-term Incapacity Benefit, tel: +44 1624 685108
    • Jobseeker's Allowance, tel: +44 1624 685126
    • Attendance Allowance and Disability Living Allowance, tel: +44 1624 685104
    • Child Benefit, tel: +44 1624 685107
    • Funeral Payment, tel: +44 1624 685106

Social Security General Enquiries

Markwell House

Market Street

Douglas

IM1 2RZ

Telephone:+44 1624 685656

Email:Send Email

Where can I find out more about Employed Person's Allowance?

You can visit Social Security at Markwell House and go to the counter on the ground floor. Alternatively you may contact Employed Person's Allowance (EPA):

Employed Person's Allowance Unit

Telephone:+44 1624 685679 or +44 1624 685458

Email:Send Email

For further information, call at:

Social Security General Enquiries

Markwell House

Market Street

Douglas

IM1 2RZ

Email:Send Email

 

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