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Privacy Policy

Privacy Statement 

Disclaimer

Gov.im is a website managed on behalf of the Isle of Man Government by the Chief Secretary's Office/Cabinet Office (CSO/CO).  The CSO/CO will seek to ensure that the information published on the Isle of Man Government website is accurate and up-to-date.  However, the information on the website does not constitute legal or professional advice and the Isle of Man Government cannot accept liability for actions arising from its use.  If in doubt about any legal obligations or current statutory position you should obtain your own independent advice.  The Isle of Man Government cannot be held responsible for the contents of any pages referenced by external link.

In no event shall the Isle of Man Government nor any department of the Isle of Man Government nor any Associated Business, be liable (whether to your or to any third party whom you are representing) for any cost or damages, including any direct, indirect, special or incidental or consequential damages, arising out of in connection with

(a)  your access or use or, or your inability to access or use this site

or

(b) any transaction effected by you or us and arising out of your access (or arising our of access which has been purportedly made by you) to this Site.

You accept full responsibility for the validity and accuracy and transmission of information you send us.  Without limitation, we do not accept responsibility for the loss, delay or corruption of any information that you send us.

You should not interpret any information on this site as providing any advice or recommendation that any particular transaction should or should not be effected or service obtained.

Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 2002.

Cookies and website traffic analysis

When users enter the Isle of Man Government website their computers will automatically be issued with “cookies”.  Cookies are text files which identify users’ computers to the Isle of Man Government server.  The website then creates “session” cookies that store some of the preferences of users moving around the website, e.g. retaining a text-only preference.  Cookies in themselves do not identify individual users but identify on the computer used and they are deleted on departure from the website.

The Isle of Man Government website uses third party cookies to measure the website including the number of visitors and how frequently pages are viewed.  This helps to determine what is popular and can influence future content and development.  For this purpose, the Government uses Google Analytics to measure and analyse usage of the website.  The information collected by the Isle of Man Government will include IP addresses, pages visited, browser types and operating systems.  The data will not be used to identify any user personally.

Log files

Log files stored on the Government’s web server allow the recording and analysis of users’ use of the website.  Log files do not contain any personal data.

Collection and use of personal data

The site is owned by the Isle of Man Government and co-ordinated by the Chief Secretary's Office/Cabinet Office.

A user does not have to register to use the Isle of Man Government website, but a user must register if they wish to receive, daily, weekly or monthly news, information and updates about the Government via email and mobile.

Before your provide information to the Isle of Man Government about a third party you must obtain the correct authority of the individual concerned and undertake to keep that individual advised about how that individuals information will be used.

The information is stored securely on our database until such time as a user chooses to unsubscribe from receiving information or other updates and may opt-out of receiving these communications by clicking the unsubscribe options on any email communication received or the user may contact us to opt-out at the address below.

Surveys

From time to time, our site requests information from users via surveys or contests.  Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose their information.  Contact information will not be shared with any third parties unless we give prior notice or choice.  Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Correcting/updating/deleting/deactivating personal information

If a user’s personally identifiable information changes, we provide a way to correct, update, delete or deactivate a users’ personally identifiable information.  This can be done by emailing our Web Support Team: websupport@gov.im

Any person wishing to access their personal information should write to:

The Data Protection Co-ordinator, The Treasury, Internal Audit Division, Government Offices, Bucks Road, Douglas, Isle of Man

Tel: +44 1624 685020
Email: dpc@gov.im

The Isle of Man Government may charge a fee of up to a maximum of £10 to process a personal data request.

Information sharing

Though we make every effort to preserve user privacy, we may need to disclose personal information where, in good faith we believe such action is necessary and required by law to comply with legal proceedings, a court order or legal process. 

Where it is lawful to do so, we may share personal data that you provide to Isle of Man Government and to associated businesses.  All information provided may be monitored for quality assurance and security purposes.

Links

The Website contains links to other sites.  Please be aware that the Isle of Man Government are not responsible for the privacy practices of such other sites.  Visitors to our site should be aware when they leave our site to read the privacy statements of each and every Website that collects personally identifiable information as this Privacy Statement solely applies to information collected by this Website.

Third party intermediaries

We use an external contractor to manage our user database that do not retain, share, store or user personally identifiable information for any secondary purpose.

Service providers

We partner with other third parties to provide specific services.  For example database development, push mobile technology and hosting.  When the user signs up for these particular services, we share names, or other contact information including mobile number and full contact information with the third party service providers so that the third party can supply these services.  These third parties are not allowed to user personally identifiable information except for the purposes of providing these services.

Users of our site are always notified when their information is collected by any outside parties.  We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to user users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email or by posting a notice on our Website for 30 days.

The Isle of Man Government reserves the right to alter the content, presentation, performance, user facilities and availability of all or any part of the site at its sole discretion, at any time, and without giving notice.

Any goods or services indicated as being available on the site may with withdrawn or modified at any time.  Any information on this site regarding goods or services that are provided by the Isle of Man Government is not intended to change the manner in which those goods or services must be supplied or the entitlement to those goods or services as provided for in law.

Contact information

If users have any questions or suggestions regarding our privacy policy or general comments on aspects of the site or service of the Isle of Man Government, please contact the Web Support Team:

Email: websupport@gov.im

Postal Address: Government Technology Services, Cabinet Office,  1st Floor, St Andrew's House, Finch Road, Douglas, Isle of Man, IM1 2PX. 

Blogs

All comments submitted are moderated in advance of being made public.  There may be a time delay between submission and posting.  Anything that is abusive, indecent, unlawful or defamatory will not be displayed.  Individuals are personally liable for the comments they submit.  Email addresses will not be displayed.

Please note that comments will usually be limited to a maximum of approximately 500 words.

Consultations

All consultation papers are available for viewing on the Isle of Man Government website.  When a consultation exercise is completed, consultation responses are also available for viewing on the Isle of Man Government Website.

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