Compliments and Complaints Procedures
If you wish to compliment the service provided by PPV's, or if you experience a problem or have any concerns or complaints about the service, then please contact the RTLC Office.
In order that the operator or driver and/or the vehicle can be identified, it would be helpful if you could provide all or some of the following:
- The driver's name
- The driver's PPV badge number
- The vehicle licence plate number
- The vehicle registration number
- The time and date of the journey
- Full details of the journey, i.e. to and from
All complaints need to be written and sent to the RTLC office by email or post. Anonymous complaints are not accepted.
Thie Slieau Whallian