Covid-19 Coronavirus

Freedom of Information

The PSPA is a public authority under the Freedom of Information Act 2015.

For more information, please visit the Isle of Man Government's Freedom of Information (FOI) page.

You can make a FOI request for the PSPA online

The PSPA publishes information on its pension schemes, including income and expenditure and membership numbers. You may find the information you are looking for in the PSPA Annual Audit Reports, PSPA Quarterly Operational Reports or PSPA Tri-Annual Scheme Valuations which are available on this site. 

Public Sector Pensions Authority (PSPA) Privacy Notice in relation to Freedom of Information

Isle of Man Freedom of Information Act 2015 ('FOIA')

The Freedom of Information Act 2015 (FOIA) gives Isle of Man residents a legally enforceable right to obtain access to documents held by a Public Authority. This is subject to certain exemptions and practical refusal reasons. You can find out more information on the FOIA including how to make a request to the PSPA.

You can also use this link to view previous requests and their responses.

The PSPA is the controller for the personal data that you provide when making a FOI request to the PSPA.

Legal basis for processing your information

We need your personal information (such as your name and contact details) to process and respond to you about your Freedom of Information request. In some cases, we may ask for proof of identification, and proof of residency, so that we can comply with the FOIA.

We must have a legal basis (a lawful reason) to process your personal data, which is submitted by you when you make a Freedom of Information request. The legal basis for processing your information when you make a request is that it is necessary for us to comply with the law (FOIA), or that it is necessary for us to perform a public task in the public interest. This is set out in Schedule to the Data Protection (Application of GDPR) Order 2018 – this legislation is sometimes called 'the Applied GDPR').

The legal basis for the PSPA processing your information when you make a request is:

Article 6(1)(c) Legal obligation of the Applied GDPR applies, that the processing is

  • necessary for the Authority to comply with the law (not including contractual obligations)

Article 6(1)(e) Public Task of the Applied GDPR applies, that the processing is necessary for

  • the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Sharing information

FOI requests have to be submitted on a form prescribed by the Chief Executive Officer (Isle of Man Government) in order to be valid and accepted under FOIA. You can either submit a request using the form online or a paper version, which is available by contacting our Data Protection Officer (DPO) or by calling into the PSPA Offices. See below for the DPO contact information and PSPA address details. 

When the PSPA processes your FOI request, it uses the Online Services Portal on the Isle of Man Government website, a system called iCasework. The iCasework system is provided by a company called Civica UK Limited. This system stores information such as:

  • Your name
  • Your address
  • Your telephone and email address
  • Your company name, if you are requesting information on behalf of an organisation
  • Your request – we do not recommend putting any personal information into your request, if you are not sure what to include in your request, please contact us on for assistance
  • If we have requested proof of residency from you

Civica UK Limited act as a Processor on behalf of the PSPA and all other Public Authorities. Civica UK Limited use the information held in the iCasework system for the purpose of providing a system to manage freedom of information requests and to transfer this information to the relevant public authority. The information you provide to Civica UK Limited will be kept secure and confidential. 

Access to your information is limited to authorised staff members within the PSPA. The Department of Home Affairs (DHA), through the Office of Cyber Security & Information Assurance (OCSIA), is in the process of being contracted, by the PSPA to manage the system administration on its behalf. The DHA through OCSIA will only access personal data held on the iCasework system when explicit written instructions are provided by the PSPA. You can read the DHA privacy notice on their website.

If you are unhappy with the response to your Freedom of Information request 

If you have been unhappy with a response the PSPA has provided and have exhausted the complaints procedure, you may complain about your request to the Information Commissioner’s Office

In this case, the PSPA will need to share information such as emails we have sent or received from you, with them so that they can investigate the complaint.

Storing your information

Your personal information will be held in iCasework for 12 months after the Public Authority has closed your request, or if you requested a review of your request, your personal information will be held in iCasework for 36 months after the Public Authority has closed your request. After this time, the request will remain on the iCasework system, but all your personal information you provided at the time of the request will be deleted.

Your rights

The Applied GDPR (data protection legislation) provides you as a data subject with some rights to be informed of the processing of your personal data, including the right to access that data and information about the purposes for processing.  This includes a right to correct (rectify) any information a public authority holds, or to restrict it in certain circumstances.

As the PSPA is processing your data in order to comply with its legal obligations, certain aspects of the data protection rights do not apply, including the right to have your data deleted (erasure), transferred to another provider, the right to object to the processing, and be informed about automated decision making.

When using the iCasework site or dealing with FOI requests, a Public Authority does not make automated decisions or profile your data.

Data Protection Officer

If you have any questions about how the PSPA processes your personal information, you can speak to our Data Protection Officer regarding your rights.


Phone: +44 1624 687023 or +44 1624 685598

In writing to:

Data Protection Officer
3rd Floor,
Prospect House,
27-29 Prospect Hill,
Isle of Man,

Details of rights under the data protection legislation can be found in the PSPA’s general Privacy Notice.

Additional information

Isle of Man Government Freedom of Information

Freedom of Information Act 2015 - legislation

Information Commissioner’s Office – Freedom of Information guidance page

Back to top