Who is Medefer?

Medefer’s outpatient service has been designed by Clinicians to enable patients to be reviewed, investigated, and managed without the need for a physical attendance at a hospital outpatient appointment. This has been achieved through developing a virtual outpatient pathway supported by the company’s remote access platform.

The virtual outpatient hospital works with both Primary and Secondary care pathways, and most importantly helps patients to get better, faster. Its unique Virtual Hospital model is used by multiple NHS trusts, CCGs and GP practices across the UK.

The company was co-founded in 2015, led by CEO Bahman Nedjat-Shokouhi, a practising NHS Gastroenterologist Consultant. After witnessing (pre-Covid-19 pandemic) the often-multiple months patients were waiting to attend an outpatient clinic, Bahman realised most hospital outpatient appointments could have been managed more quickly and efficiently in a virtual environment – reducing the anxiety caused by waiting times, reducing the pressure on the NHS by ensuring a Clinician’s time is geared towards patients that need urgent care, and helping to address increasing patient waiting list backlogs.