|Coronavirus (COVID-19): Important Information|
Please note that our office has been closed until and including 31 January 2021 to protect the welfare of customers and staff. Staff are working from home - including the processing of any new licence applications received. We kindly ask you to use email as our preferred contact method.
The GSC has three messages to those who rely upon its supervision to keep gambling safe.
Covid-19 update 5th May 2020
The Gambling Supervision Commission is an independent statutory board established in 1962.
In addition to the licensing and regulation of land-based gambling operations (casino, amusement and slot machines, betting offices and lotteries), the Commission also regulates all online gambling activities, which have grown significantly in recent years.
The core principles the commission upholds are
- to keep the gambling industry crime free.
- to protect the young and those at risk.
- to ensure that the services offered by licence holders are fair and that players receive their true winnings.
The commission services includes: Anti-money laundering, application forms and guidance notes, current licence holders, disaster recovery providers, memorandums of understanding, Software Supplier Register, testing companies and player protection information.
Should you wish to contact the Commission to raise a complaint regarding an operator, then please complete our complaints_form (which must be in English).
The Treasury devotes resources to the Commission which is made up of a Chief Executive Officer (formerly Director), Deptury Chief Executive, Licensing & Compliance Director, Operational Manager, six Inspectorate Officers and two Secretaries.
The Department for Enterprise is in charge of developing the island as a progressive jurisdiction for e-gambling and they interface with other departments of Government in promoting the island’s e-commerce opportunities.