Asking for information in a particular format

If, at the time of making your request for information, you express a preference for receiving the information, the authority will, where reasonably practicable give effect to your preference.

The authority will take into consideration all the circumstances, including cost, when determining what is a reasonably practicable way of providing the information to you. If the provision of the information in a certain way is not considered reasonably practicable then the authority will let you know the reason for this.