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Action you can take

Equality -logo -Final

You are protected from discrimination, harassment or victimisation:

  • at work
  • in education
  • as a consumer (using businesses and organisations that provide goods and services)
  • when using public services
  • using public transport
  • when buying or renting a property
  • as member or guest of a private club or association

You are also protected from discrimination, harassment or victimisation if:

  • you’re associated with someone who has a protected characteristic, for example a family member or friend
  • you’ve complained about discrimination or supported someone else’s claim

If you think you have been unlawfully discriminated against, harassed or victimised you can:

  • complain directly to the person or organisation
  • use conciliation services
  • make a claim to the Employment and Equality Tribunal

Sources of help

Where discrimination happenedSuggested actionContact Details (and Role)
At work  Employees should talk to their employer/manager first to try and sort out the problem informally. 

If this informal approach is not successful, you can contact Manx Industrial Relations.       

Manx Citizens Advice also provide free impartial advice and facilitate referrals where required.  
Manx Industrial Relations Service (MIRS)
Ground Floor
Imperial Buildings
Bath Place
Douglas
IM1 2BY

Telephone: +44 1624 672942
Email: Send Email  

Manx Industrial Relations Service can provide free and impartial service to both employers and workers about employment rights, employment disputes and potential claims to the Employment & Equality Tribunal.

Where appropriate, an industrial relations officer can conciliate even if no claim has been made to the Tribunal. 
Manx Citizens Advice can provide free impartial advice, including employment and housing issues, and facilitate appropriate referrals where required.

Please refer to their website for contact details, office locations & opening hours 
As a consumer when accessing goods and services Try to resolve your problem by talking to the trader or service provider first.

If things cannot be sorted out informally contact the Office of Fair Trading for free advice which can include conciliation. 
Office of Fair Trading
Thie Slieau Whallian
Foxdale Road
St John’s
IM4 3AS

Telephone:+44 1624 687540
Website: OFT
Email: Send email
Buying or renting property Try to resolve your problem by talking to the vendor, landlord or agent first.

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 
Member or guest of a private club or association If you think you have been unfairly discriminated against by a private club or association who have 25 or more members & whose membership is controlled by rules involving a selection process, try to resolve your problem by talking to the service provider first. 

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation.
In education (state & independent schools) Try to resolve your problem informally first by, for example, talk to the appropriate teacher, head teacher or governing body.

If your problem isn’t resolved by informal approach, to the school, contact an independent conciliator through the Department of Education, Sport & Culture.
Department of Education, Sport and Culture
Hamilton House
Peel Road
Douglas
IM1 5EZ

Telephone: +44 1624 686088
Website: www.gov.im/desc
Email: Send Email
In healthcare Try to resolve your problem by talking to the service provider first.

There is guidance available that aims to help you if you have a complaint about healthcare services provided by the NHS.

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 
Office of Fair Trading
Thie Slieau Whallian
Foxdale Road
St John’s
IM4 3AS

Telephone:+44 1624 687540
Website: OFT
Email: Send email
Public Sector Housing Try to resolve your problem by talking to the service provider first.

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 
Local authorities Try to resolve your problem by talking to the service provider and/or your Local Authority first.

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 
Public Transport Try to resolve your problem by talking to the service provider first. 

There is guidance available to help you if you have a complaint about Isle of Man Public Transport. 

If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 
Emergency Services Try to resolve your problem by talking to the service provider first.If things cannot be sorted out informally contact the Office of Fair Trading for free advice including conciliation. 

Alternatively, you may take your case to the Employment and Equality Tribunal.

Taking formal legal action can be a long and stressful process.

If you’re thinking about taking your case to the Tribunal, you need to be reasonably sure that unlawful discrimination, harassment or victimisation has taken place, in accordance with the Equality Act. 

You should first get informal advice by contacting one of the organisations listed above before contacting the Tribunals Service

The Tribunal Service cannot offer legal advice or assess the merits of your case that would be heard by the Employment and Equality Tribunal.

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