The healthcare assistant role

Health Care Assistants in the Department of Health and Social Care

The Department of Health and Social Care currently employ Health Care Assistants and care support staff in Social Care, Acute Services, Community Nursing and Primary Care.

Health Care Assistants and care support staff are vital members of each team and exist to provide support to the registered staff, but most importantly provide fundamental nursing care for each patient/service user.  

From 25 April 2016 onwards every Health Care Assistant and care support worker in the DHSC will be expected to signed up to the:

“Isle of Man Code of Conduct for Health Care Assistants, Senior Health Care Assistants and Support Workers” (2016)

This Code of Conduct was prepared by the Isle of Man Health Care Assistant Forum, in partnership with the Nursing, Midwifery & Advisory Council ('NMAC') and allows continuity in the standard of care for all our patients and service users.

The Code states that all Department of Health and Social Care Senior Healthcare Assistants, Healthcare Assistants and Support Workers must:  

  1. Be accountable by making sure you can always answer for your actions or omissions. 
  2. Promote and uphold the privacy, dignity, rights and wellbeing of patients/service users and their carers at all times. 
  3. Work in collaboration with your colleagues as part of a team to ensure the delivery of high quality safe care to patients/service users and their families. 
  4. Communicate in an open, transparent and effective way to promote the wellbeing of patients/service users and carers. 
  5. Respect a person’s right to confidentiality, protecting and upholding their privacy. 
  6. Improve the quality of care to service users by updating your knowledge, skills and experience through personal and professional development.
  7. To promote equality of all patients/service users, colleagues and members of the public and ensure they are treated fairly and without bias.

Every Health Care Assistant and care support worker is expected to work in a person centered way and to be guided by the standards to allow the patient/service user to receive the best possible care and experience from our services.