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Privacy Notice

We are the Planning & Building Control Directorate (P&BC) which forms part of the Department of Environment, Food and Agriculture (DEFA) and includes the Planning Committee under powers and functions delegated by the Department.

The Directorate is responsible for taking decisions in respect of applications for approval under the Town and Country Planning and Building Control Acts and Regulations. In order to do this, we collect personal information, including names, addresses, contact details and other information that may be considered relevant to the application(s).

Anything submitted as part of a planning application, an application for Advertisement, Registered Building Consent, Certificate of Lawful Development or Use or registration of a building is usually made available to the public which enables third party comment. Similarly, anything submitted by a third party is generally also publically available.

If there is sensitive information which should not be publically available then the Department may be asked to redact the detail, although in doing so it may not be possible to take the redacted information into account when taking a decision.

Information submitted in respect of Building Regulations is not published and is not generally publically available.

Information submitted as part of the Planning Enforcement process is generally confidential, particularly while a case is 'live' due to a potential compromise of any resulting legal action.

Requests under the Freedom of Information Act may result in information being released. Any enforcement cases brought for formal action, where information collected may constitute evidence, would also be released.

The Directorate is located at:

Murray House
Mount Havelock
Isle of Man
Telephone:+44 1624 685950
Email: Send Email

What information is being collected

  • Applicant, Consultee, Contributor, Agent names and contact details
  • Parties to any alleged breach
  • Site relationships
  • Circumstances/evidence/photographs
  • Bank details to enable payments
  • Historical information as to built structure
  • Vehicle registration numbers

How your information is collected

  • Application forms
  • Written copy or email as comment on applications
  • Notes taken from persons at our counter or over the phone
  • Responses to public/stakeholder consultations
  • Website forms
  • Registration for and via an ‘alert service’
  • Social media (evidence gathering)
  • Details provided over the phone or email

Why we collect it and how we will use the information we collect about you

The Directorate will use your information to comply with its statutory functions for the determination of applications and, if necessary, to effect any enforcement action.
For example but not limited to:

  • Town and Country Planning Acts and subordinate Regulations

  • Building Control Acts and subordinate Regulations

  • Local Government Act 1985 and the Health and Safety at Work etc Act 1974.

  • Policy documents Standing Orders, Codes of Conduct, procedural functions set down including consultation.

  • Payment of Members Expenses and Local Authority Acts

The Directorate has a statutory obligation to:

  • Process applications, and provide the service which supports interaction and obligations with set down procedures. Take payments, maintain registers, maintain historic data relevant to buildings, administer action to ensure compliance with legislation.

Who we will share your information with

All information processed in support of the assessment of planning applications is and must be publically accessible either at our public counter, via our online service or at the Local Authority.

We will share your information with Local Authorities, DOI Highways, Manx National Heritage, DEFA Environmental Protection Unit and The Chief Fire Officer, Manx Utilities and Gas suppliers. In order that they may comply with statutory functions in commenting on planning, building control and demolition applications.

We may also use customer detail (where authority has been given) as part of appropriate contract groups and relevant mail shots. including registration for inclusion in the P&BC User Group and those alerts to issue of agendas and weekly lists.

Enforcement information is closed and confidential, but can be published in cases of prosecution or requests under Freedom of Information.

Building control detail is only shared in the form of statistical detail.

Information relating to Planning and Registration will be shared with:

  • Local and Public Authorities and bodies in compliance with statute to assist in the determination of planning /registration and de registration applications
  • Private individuals where officer assessment determines  (neighbour contact)

Building Control

  • Certain information including addresses and completion's may be shared with Government Departments


  • Data, where selected, will have ownership conveyed to Public Records Office
  • Officers who provide legal support in processing documents in support of applications and the enforcement function.

Please Note – Archive application images accessible via our online services will be considered for redaction on request 

Protecting your information

The Department will:
  • keep your information safe and secure in compliance with its information security policy
  • only use and disclose your information as necessary and as detailed in this guide
  • retain the information for no longer than is necessary and your information will be permanently deleted in accordance with our Retention Schedule and Disposal Policy

Your rights

You have a right to access your personal data to ensure that it is accurate, and to request that it is rectified, blocked, erased or destroyed.

To make any request relating to your data held by us, please contact the Data Protection Officer using the details on the back of this leaflet.

If you are not satisfied with the response you receive, you may also complain to the Information Commissioner, or the relevant supervisory authority.  You may have a right to other remedies.

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