How will we securely process personal data?

All personal information is kept with the highest standards and safeguards in place. This includes technical security, preventing unauthorised access, undertaking audits and maintaining backups:

• Emails - Email communications are stored on our Isle of Man Government email system, Microsoft Outlook for the duration of your enquiry/request. Email mailboxes are accessed by the team responsible for that service/product; and will always be PRO staff. Such emails will only be shared with your knowing, and only in order to address your enquiry or request.
  
  
• We encrypt and protect all our emails in line with government standards. If your email service does not support this encryption, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

• Isle of Man Government Secure Network – There are strict access controls in place meaning that only the PRO team and senior managers have access to their folders on the network; in addition, only the teams within the PRO who are able to access personal information, are those that have a business need to do so. The administration of the IOMG Secure Network is undertaken by Government Technology Services in the Cabinet Office; however, they are unable to access the content of any records and so will not be able to access your personal information
  
  
• Manual records – If we need to hold your personal information manually, we will hold it on site in our own secure, restricted access storage areas.