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Our Values

Our services are underpinned by a set of core values that support the climate within which we work.

These values are:


We acknowledge our responsibility to the Isle of Man public service and are proud to deliver bold, creative, and innovative outcomes.


We are a friendly, approachable, customer-focused service; advising and assisting with energy, empathy, understanding and encouragement.


We are committed to consistently deliver knowledgeable, high quality specialist information and guidance.


We are open, honest and trustworthy and can be relied upon to uphold the principles of fairness and to respect confidentiality.


We value all and recognise difference, acting with consideration and kindness.


We provide a consistent, accurate, effective, prompt and reliable service to Isle of Man Government


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