Public Engagement

We have an exciting opportunity to work together to create a health and care system that our Island can be proud of.

Sir Jonathan Michael’s first recommendation was that the Council of Ministers should formally adopt the principle that patients and service users are fully engaged in, and at the centre of, all aspects of planning and delivery of health and social care services.


With the above in mind, we are running a number of surveys, in which we are seeking honest opinions on specialist health and care services. Minister for Health and Social Care David Ashford said:

‘The surveys are central to the Pathfinder stage of the Transformation Programme, designing integrated, responsive models of care which are sustainable in the long term. In his landmark health and care review, Sir Jonathan Michael concluded that we have a once-in-a-generation opportunity to transform our services for the better. It is a clarion call we are acting on – and the health and care surveys are an important step in achieving that change.'

Links to any live surveys can be accessed via our Surveys and Consultations page.

Survey results

Several initial surveys have been carried out in recent months - thank you to those of you who participated. The results of the completed surveys have been analysed and are summarised below in the Findings Summary Packs. These packs explain the key findings and emerging themes for each survey. These themes and findings will be reviewed, revised and updated as more feedback is received from our ongoing engagement.

You can view the summaries of the initial surveys by clicking on the below links:

Public drop-in sessions

In addition to Service User Surveys, we have run a number of drop-in sessions at our offices in Heywood House (the Wi-Manx Building on Ridgeway Street, Douglas). We will run more sessions over coming months at our offices and at other locations around the island. These sessions are for anyone interested in understanding more about the Health and Care Transformation Programme and what it may mean for you. They provide an opportunity to meet the team and ask any questions you may have.

Public Consultation

The Duty of Candour Consultation closed on 22 January 2021, while the Primary Care services consultation closed on 29 January 2021. Thank you for taking part. Please note, we aim for a summary of the findings to be published on our website and the consultation hub within 6 weeks of the respective closing dates.

Keeping you informed

We would like to ensure island residents and service users can easily keep up-to-date with work on the programme. Please do let us know how you would like to hear from us in 2021. Are drop-in sessions helpful? How else would you like to be informed of progress?

As always, if you would like to share your thoughts, require any additional information or wish to discuss anything further, please contact