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Where your use of this Site is governed by a password we are entitled to assume that any instruction or request given via the Site and using your password comes from you. Accordingly you must ensure that your password is not lost, stolen or compromised.

Where you believe that your password has been lost, stolen or compromised, you must contact us promptly by telephoning +44 1624 686111 or by emailing onlinehelp@gov.im. You are responsible for the loss, theft or abuse of your password and for any consequence thereof until such time as we have acknowledged your communication that your password has been lost, stolen or compromised