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complaining

How to complain

Most people dislike making a fuss even when they have good cause for doing so. Like everything else, there is a right way and a wrong way to go about complaining.

Remember the Golden Rules:

If you complain by letter you will find a sample letter by clicking here. Your letter should:

Remember to address your letter properly if you send it to the shop, you should address it to the Manager. When writing to the company's head office, send it to the Customer Services Manager.

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