Customer Complaints
Naturally we hope you won’t have cause for concern about the service you receive from the Isle of Man Water Authority. However if you feel you would like to make a complaint, we have devised an easy to follow leaflet that should guide you through our complaints procedure.
It covers: ·
- Definition of a complaint
- How to register a complaint
- Our method of dealing with an enquiry or complaint
- Time scale involved in dealing with an enquiry or complaint
- Information on further appeals
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