| Cornelius Claassen - Hilton Hotel & Casino |
| "After attending the course, my employers recognised the improvement in my work with promotion" |
| Janet Kermode - Retail Sales Manager - Heron & Brearley |
| "This course has given our employees an awareness of issues and situations, and makes them feel valued within the organisation" |
| Maria Santodamingo - Heron & Brearley |
| "As I was new to the Island it was nice to learn and meet so many friendly people" |
| Peter Whittaker - Operations Manager - Manx Co-operative |
| "It is important to recognise that retail has a vital role in serving visitors and local alike" |
