Crest
Isle of Man Government
Reiltys Ellan Vannin
Isle of Man Government Crest

Social Care

Department of Social Care
Rheynn Kiarail y Theay
Change how menu appears Change how menu appears

FREQUENTLY ASKED QUESTIONS

Social Security

Q Where can I find out more about Employed Person’s Allowance?
AYou can visit Social Security at Markwell House (accessed via the South Entrance) and visiting the counter on the first floor. Alternatively you may contact Employed Person’s Allowance (EPA) by telephone on (01624) 685092, email EPA.DSC@gov.im or visit Markwell House, Market Street, Douglas, IM1 2RZ for further information.
Q I am estranged from my partner but share the care of our son, he feels he should receive half the child benefit, is he entitled to?
ANo. There is no provision within the regulations to apportion the child benefit between 2 claimants. Where the care is shared, the parties should decide between them which will receive the child benefit and make arrangements to apportion the benefit.
Q Will I have to pay National Insurance Contributions while I am self employed?
AYes, unless you have been granted an Exception because your net profits from your self-employment for any year are (or are expected to be) very low. Telephone 685177 or email : nationalinsurance.ITD@gov.im for further information.
Q Will I have to pay National Insurance contributions while I am an employee?
AYes, you will be liable to Class 1 employees national insurance unless your gross weekly or monthly earnings fall below a certain level. Telephone 685177 or email : nationalinsurance.ITD@gov.im for further information.
Q How do I pay my Class 2 and Class 4 contributions?
AYou can choose the method by which you wish to pay your Class 2 contributions by completing a form CWF 1. Class 2 contributions can be paid by making monthly payments. The Income Tax Division calculates and collects the amount of Class 4 contributions payable for any tax year, together with any income tax due. Telephone 685177 or email : nationalinsurance.ITD@gov.im for further information.
Q What type or types of contributions will I have to pay while I am self-employed?
AUnless your profits are very low you will have to pay flat-rate Class 2 contributions on a monthly basis and earning-related Class 4 contributions to the Assessor of Income Tax, which are based on your net profits from your self-employment in any tax year. Telephone 685177 or email : nationalinsurance.ITD@gov.im for further information.
Q How do I find out my National Insurance Number?
AYou will need to fill in an Application Form CA5400 which can be obtained by either calling in at the Contributions Section, 2nd Floor, Markwell House, Market Street, Douglas, IM1 2RZ or by calling (01624) 685077/78. You will be required to attend a 15 minute interview at which you must produce two forms of ID one of which must be photographic. Alternatively you can email : NIRegistrations.DSC@gov.im
Q I am thinking about moving from the UK to the Isle of Man, how will my National Insurance record be affected if I do move?
AThe payment of Classes 1, 2 and 3 contributions gives rise to entitlement to certain contributory Social Security Benefits. Any of those contributions you pay in the IOM will count towards entitlement to benefits in the UK in the same way as they would in the IOM (and vice versa). This is despite the fact that the rates of contributions payable are sometimes different in the 2 countries. You have only one National Insurance record for use in both countries, so any contributions paid in the IOM or the UK will be recorded on that one record. Telephone 685177 or email : nationalinsurance.ITD@gov.im for further information.
Q I am moving to the Island from the UK, what do I need to do about my pension?
AYou need to inform your local UK benefit office of your change of address. On arriving in the Isle of Man you need to contact the Pensions Group, 2nd Floor Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ or by telephone on (01624) 685129. Generally, the UK authorities will continue paying your pension for about six months after which time we will take over payment of your pension. You can email : socialsecurity.dsc@gov.im for further information.
Q What happens if I go abroad to work ?
APlease see leaflet NI 38 - Social Security Abroad which can be obtained from any Social Security office, alternatively you can email : socialsecurity.dsc@gov.im for further information.
Q How do I find out what amount of Retirement Pension I am likely to receive?
AContact the Pensions Forecasting Section by telephoning (01624) 685070 and ask for a form BR19. Please complete the form and return it so you can be issued with a forecast of what you are likely to receive based on the information we have at the time. Alternatively you can email : socialsecurity.dsc@gov.im
Q Have the certificates for retirement pension paid for income tax purposes, been issued?
ACertificates which show the amount of retirement pension paid to a person during a tax year are no longer issued automatically by the Department. However, Pension Group will issue such a certificate where they receive a request from any person who requires one. Please telephone (01624) 685176 or contact the Pensions Group, 1st Floor Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ, or email : socialsecurity.dsc@gov.im for further information.
Q Will my retirement pension change if I go back to work / keep on working after receiving pension?
ARetirement Pension is not affected by earnings. The amount of pension paid to you will remain unchanged should you continue in employment or return to work after payment of your pension commences to be paid. However, if you are receiving an increase in your pension in respect of your spouse, or civil partner, and your spouse, or civil partner, returns to work then the amount of your pension might be affected. Please contact the Pensions Group, 1st Floor, Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ, or telephone (01624) 685176, alternatively you can email : socialsecurity.dsc@gov.im for further information.
Q What is Additional Pension, and why does it affect my entitlement to the Retirement Pension Premium?
AThe State Retirement Pension consists of different components one of which is Additional Pension (AP). AP is based on your earnings and entitlement accruing during the period 6 April 1978 to 5 April 2002 is known as SERPS (State Earnings Related Pension Scheme) whilst entitlement accruing on earnings from 6 April 2002 is known as S2P (State Second Pension). You can contract-out (leave) the State AP Scheme by becoming a member of your employer’s occupational pension scheme (if they have one) or taking out an appropriate personal pension plan. The Retirement Pension Premium (RPP) was introduced to assist those persons who were generally too old to have gained entitlement to any AP and therefore where AP is payable the amount is offset against any entitlement to RPP. Please contact the Pensions Group, 1st Floor, Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ or telephone (01624) 685176 or alternatively you can email : socialsecurity.dsc@.gov.im for further information.
Q How much is basic pension?
AWhere a person has paid sufficient national insurance contributions throughout their working life to qualify for payment of a basic pension at the standard rate (100% entitlement) the weekly amount payable as from 11th April 2011 is £102.15. If their entitlement to basic pension is less than 100%, and at least 25%, they will receive payment of their pension at the appropriate rate. For example, if your entitlement is 90% you would receive £102.15 x 90% = £91.94. Where a person has entitlement to a basic pension based on their spouse’s, or civil partner’s, national insurance record the standard rate payable as from 11th April 2011 is £61.20 per week.
Q Where do I go for a free bus pass?
APersons who qualify for a free bus pass need to contact the Welcome Centre on the Ground Floor of the Sea Terminal. Their telephone number is (01624) 662525 and you are advised to contact them before making a visit in order to check the information you need to provide when applying for your bus pass.
Q Why did my mother’s pension stop when she moved to a Government residential home?
AWhere a person becomes a resident in one of the Department’s residential care homes payment of their Retirement Pension is not affected by such a move. What normally happens is that payment of the Retirement Pension will cease to be paid to that person and will, instead, be paid directly to the care home. If a person is not satisfied with this arrangement he/she can contact the Pensions Group on (01624) 685129 or at the 1st Floor Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ or alternatively you can email : socialsecurity.dsc@gov.im for further information
Q Where can I get leaflets relating to Social Security?
AA range of leaflets can be obtained from Social Security at Markwell House, Market Street, Douglas, Isle of Man, IM1 2RZ or you can email : socialsecurity.dsc@gov.im
Q Whom should I contact to find out about Social Security Benefits?
A
  • Income Support - (01624) 685094
  • Family Income Supplement and Disability Working Allowance - (01624) 685092
  • Retirement Pensions and Bereavement Benefits - (01624) 685176
  • Short-term Incapacity Benefit and Maternity Allowance - (01624) 685105
  • Long-term Incapacity Benefit - (01624) 685108
  • Jobseeker's Allowance - (01624) 685126
  • Attendance Allowance and Disability Living Allowance - (01624) 685104
  • Child Benefit - (01624) 685107
  • Funeral Payment - (01624) 685106

Markwell House, Market Street, Douglas, IM1 2RZ

Alternatively you can email : socialsecurity.dsc@gov.im

Download BrowseAloudTerms & Conditions©2013 Crown Copyright