Consumer Publications - Check out your rights

Guidance & Advice Leaflets

All our leaflets are listed below. If you would like to receive one or more of these please contact us by telephone, fax or e-mail or alternatively you can read them online or download the electronic version for reading later. All the leaflets are available in Adobe pdf format. To read and/or save any leaflet just click on the filename.

Downloadable Documents
Beds (251 kb) Format:Acrobat PDF File
Car Repairs/Servicing (253 kb) Format:Acrobat PDF File
Carpets (251 kb) Format:Acrobat PDF File
Clothes (251 kb) Format:Acrobat PDF File
Debt Counselling (255 kb) Format:Acrobat PDF File
Double Glazing (252 kb) Format:Acrobat PDF File
Dry Cleaning (251 kb) Format:Acrobat PDF File
Electrical Goods (251 kb) Format:Acrobat PDF File
Fitted Kitchens (252 kb) Format:Acrobat PDF File
Gas Appliances (252 kb) Format:Acrobat PDF File
Goods (251 kb) Format:Acrobat PDF File
How to avoid problems when buying goods by post (258 kb) Format:Acrobat PDF File
Package Holidays (251 kb) Format:Acrobat PDF File
Prams (251 kb) Format:Acrobat PDF File
Secondhand Cars (252 kb) Format:Acrobat PDF File
Services (254 kb) Format:Acrobat PDF File
Shoes (251 kb) Format:Acrobat PDF File
Shopping off Island (260 kb) Format:Acrobat PDF File
Three Piece Suites (250 kb) Format:Acrobat PDF File

You will need Adobe Acrobat to download documents that are PDFs, this is available free by following this link: