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Isle of Man Government
Reiltys Ellan Vannin
Isle of Man Government Crest

O.F.T

Isle of Man Government Office of Fair Trading

Contact Us

Fax: +44 (0)1624 686504
Text: +44 (0)7624 166638 or 166 OFT

Opening Hours: 9am until 5pm (Monday to Friday)

Full Address: The Isle of Man Office of Fair Trading is located on the ground floor of the Isle of Man Government Building. The full postal address of the Office of Fair Trading is:

Isle of Man Office of Fair Trading
Government Building
Lord Street
Douglas
Isle of Man
British Isles
IM1 1LE

TRADING STANDARDS +44 (0)1624 686520

For advice and information on:-

Misleading advertisements/descriptions
Deceptive trading practices (including cowboy builders)
Unsafe consumer goods
Misleading prices
Timeshare

CONSUMER ADVICE +44 (0)1624 686500

For advice and information on your consumer problems including:-

Tenancy
Home improvement problems
Personal goods and services
Housefitting and appliances
Small claims
Used cars and motor cycles
Vehicle servicing
Holidays
Financial Services Ombudsman Scheme

LICENSING +44 (0)1624 686520

For advice and information on the requirements for the sale and/or storage of:-

Fireworks
Videos (and hire of)
Petrol
A licence is also required by non-resident traders, chapmen and moneylenders

DEBT COUNSELLING +44 (0)1624 686510

Free, independent, confidential and impartial advice on personal debt problems

Email: debt@gov.im

FINANCIAL SERVICES OMBUDSMAN SCHEME +44 (0)1624 686500

A free and independent dispute resolution service for individuals with unresolved financial complaints against IOM firms

Email: ombudsman@iomoft.gov.im

METROLOGY/CALIBRATION +44 (0)1624 686520

For information on our metrology or calibration services for industry

ADMINISTRATION +44 (0)1624 686530

Will connect you to the administration staff or Chief Officer

PHONE CALLS ARE RECORDED FOR TRAINING AND QUALITY MANAGEMENT PURPOSES

Download BrowseAloudTerms & Conditions©2008 Isle of Man Government