7th July 2011
MEDIA STATEMENT FROM BEKO
The MEA have been advised by BEKO that following investigations during the 2nd half of 2010, that certain models of Beko frost free fridge freezers may, in some circumstances, fail and overheat.
The models affected are listed in the attached link and were manufactured between January 2000 and October 2006.
The MEA would like to advise their customers that this was outside the MEA’s selling period, however they do recommend that if customers purchased the models listed in the attached article through another retailer/agent during this time period that they undertake the following:
- Check the model number and serial number of your fridge freezer. The serial number is on the rating plate (examples below) and is 10 or 12 digits long located inside the fridge compartment. The first two digits of the serial number give the year of production. Please contact Beko if your models serial number begins with any of the following: 00 01 02 03 04 05 06
- If you own an affected product, or if you are unsure if your product is affected, call the Beko free phone number on 0800 009 4837 between 9:00am and 5:00pm Monday to Friday. Beko will arrange to visit your home and make the modification to the product completely free of charge. The modification is straight forward and will take approximately 30 minutes. Please have to hand the model and serial number of your product when you call
- Further details can be found on the Beko web-site www.beko.co.uk, where you can also check if your product is affected by entering the model and serial number